Candy Kingree-Dispanet
Woodstock,VA
Summary
Customer service professional with strong billing, payment processing, and account maintenance skills. Known for clear communication, accurate transactions, and reliable customer support.
Overview
22
22
years of professional experience
Work History
Retail Customer Service Representative
Shentel
Edinburg, Virginia
09.2022 - Current
- Provided knowledgeable assistance to customers regarding products and services.
- Addressed customer complaints promptly, ensuring satisfaction and retention.
- Assisted Shentel customers with billing, account changes, and service questions.
- Processed payments and updated customer records in retail systems.
- Informed walk-in customers about Shentel internet, phone, and video plans, facilitating informed decisions.
- Utilized Shentel policies to address customer concerns, ensuring accurate and effective resolutions.
- Supported equipment returns, exchanges, and troubleshooting at retail counters.
- Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
Food Service Worker
Shenandoah County Public Schools
Woodstock, Virginia
08.2004 - 08.2022
- Prepared nutritious meals according to established menus and dietary guidelines.
- Served meals with attention to portion control and presentation, enhancing dining experience.
- Maintained cleanliness and organization in kitchen and dining areas during shifts.
- Ensured compliance with food safety regulations to protect quality and minimize contamination risks.
- Monitored food storage and handling procedures to maintain freshness and safety.
- Assisted cafeteria staff with kitchen and meal service tasks, contributing to smooth operations.
Education
High School Diploma -
Central High School
Woodstock, VA06-1995
Skills
- Account management
- Billing inquiries
- Payment management
- Account management
- Customer relationship management
- Product support
- Customer support
Timeline
Retail Customer Service Representative
Shentel
09.2022 - Current
Food Service Worker
Shenandoah County Public Schools
08.2004 - 08.2022
High School Diploma -
Central High School