Candy Rodriguez
Lytle,TX
Summary
Dedicated and compassionate Certified Medical Assistant with a proven track record at Medina Valley Family Practice, enhancing patient care and streamlining clinical operations. Excelled in HIPAA compliance and patient scheduling, significantly reducing wait times. Demonstrates exceptional teamwork and patient documentation skills, ensuring high-quality care and operational efficiency.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Nationally Registered Certified Medical Assistant
Medina Valley Family Practice
07.2023 - Current
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Called and faxed pharmacies to submit prescriptions and refills.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Completed EKGs and other tests based on patient presentation in office.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Performed medical records management, including filing, organizing and scanning documents.
- Collected and documented patient medical information such as blood pressure and weight.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Daycare Worker
Little Pirates Bilingual Daycare
06.2023 - 08.2023
- Improved daycare environment by maintaining cleanliness, organization, and safety standards consistently.
- Monitored children's activities to verify safety and wellbeing.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Meticulously sanitized toys and play equipment.
- Provided support and guidance to children in conflict resolution.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Taught children to organize toys, wash hands, and share by leading by example.
- Encouraged children to develop healthy social and emotional skills.
- Responded to inquiries from parents and guardians.
- Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
- Read stories, sang songs and facilitated creative play.
- Distributed food, napkins, and beverages in preparation for snack time.
- Used positive reinforcement techniques to promote patience and other good behaviors in children.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Encouraged good behaviors using positive reinforcement methods.
- Encouraged children's emotional and social development.
Front Desk Receptionist
Celebrate Dental & Braces
01.2022 - 07.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Confirmed appointments, communicated with clients, and updated client records.
- Resolved customer problems and complaints.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Organized, maintained and updated information in computer databases.
- Scheduled, coordinated and confirmed appointments and meetings.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Collected room deposits, fees, and payments.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Collected payments, processed transactions and updated relevant records.
- Maintained confidentiality of sensitive data to protect customer and business information.
Education
Medical Assistant Certification -
The College of Health Care Professions
TX06-2023
Skills
- HIPAA compliance
- Medical terminology
- Specimens collection and processing
- Patient scheduling
- Patient care
- Clinical documentation
- Medication administration
- Electronic health records
- Vital sign monitoring
- Sterilization techniques
- Patient documentation
- Wound care
- Patient assessments
- Inventory and supply management
- Inventory management
Certification
- Medical Assistant Certification, The College of Healthcare Professionals, 2023
- CPR Certified
- HIPAA Certified
Languages
Spanish
Native or Bilingual
Timeline
Nationally Registered Certified Medical Assistant
Medina Valley Family Practice
07.2023 - Current
Daycare Worker
Little Pirates Bilingual Daycare
06.2023 - 08.2023
Front Desk Receptionist
Celebrate Dental & Braces
01.2022 - 07.2022
Medical Assistant Certification -
The College of Health Care Professions