Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Candy Thao

Candy Thao

Sacramento,CA

Summary

Results-driven Shift Manager at Del Taco with a solid background in leadership and staff development. Expertise in cash handling and inventory management, optimizing operations and fostering teamwork. Committed to high standards of customer service and health and safety compliance, promoting a friendly atmosphere for customers.

Overview

2012
2012
years of professional experience

Work History

Shift Manager/Key Holder

Del Taco
2007 - 06.2011
  • Implemented training programs for new employees on policies and job-specific tasks to drive success.
  • Oversaw cash handling procedures, ensuring accurate records and preventing financial discrepancies.
  • Facilitated task delegation among team members based on individual strengths, increasing overall productivity.
  • Maintained cleanliness in the store to promote a welcoming environment for patrons and staff alike.
  • Managed inventory effectively, guaranteeing proper stock levels while minimizing waste.
  • Promptly addressed customer inquiries, reinforcing the brand's commitment to excellent service.
  • Resolved workplace conflicts diplomatically, cultivating a culture of teamwork and collaboration.
  • Conducted inspections to verify that maintenance met established codes and regulations.

Student Assistant

Department Of Motor Vehicles/ Headquarters
03.2001 - 05.2003

Facilitated car titles and registration tasks to maintain compliance standards.

Conducted precise data entry to ensure reliable information storage.

Directed mailing room activities, managing all incoming and outgoing communications.

Optimized processes for in and out mails to improve operational efficiency.

Student Assistant

Sacramento County Sheriff Office- Work Release Divison
01.2000 - 02.2001
  • Provided excellent customer service to students and staff at the front desk, addressing inquiries and concerns promptly.
  • Greeted incoming office visitors, answered questions, and directed individuals to office locations.
  • Enhanced office efficiency by organizing and maintaining files, records, and resources.
  • Performed clerical tasks such as photocopying, scanning documents efficiently while maintaining confidentiality when necessary.
  • Supported administrative staff with data entry tasks, ensuring accuracy in record-keeping systems.
  • Collaborated with team members on event planning and execution, resulting in successful campus events and activities.
  • Completed special projects assigned by supervisors within specified deadlines while balancing regular duties effectively.
  • Provided exceptional support during peak registration periods, ensuring students had access to required information and resources.

Education

No Degree - Lab Tech

Moreno Valley College
Moreno Valley, CA

No Degree - Medical Assistant

Western Career College
Folsom, CA

Vision in Education
Citrus Heights, CA
05.2002

Skills

  • Store maintenance and organization
  • Effective leadership and team management
  • Employee motivation and training
  • Health and safety compliance
  • Customer service excellence
  • Inventory management and stocking
  • Drawer balancing and cash handling
  • Operations management strategies
  • Teamwork and collaboration skills
  • Multitasking and prioritization
  • Problem-solving abilities
  • Customer satisfaction focus
  • Cash reconciliation expertise
  • Effective communication skills
  • Complaint resolution techniques
  • Strong work ethic

Languages

Hmong
Native or Bilingual

Timeline

Student Assistant

Department Of Motor Vehicles/ Headquarters
03.2001 - 05.2003

Student Assistant

Sacramento County Sheriff Office- Work Release Divison
01.2000 - 02.2001

Shift Manager/Key Holder

Del Taco
2007 - 06.2011

No Degree - Lab Tech

Moreno Valley College

No Degree - Medical Assistant

Western Career College

Vision in Education