Candy Wiersema
United States Post Office
Aroma Park,IL
8
years of professional experience
Customer Service Supervisor with a proven track record in problem-solving and team training. Skilled in process improvements, driving efficiency and enhancing customer satisfaction.
Work History
Customer Service Supervisor
8 Years 3 Months- Supervised daily operations to ensure efficient mail processing and delivery.
- Trained and mentored team members on customer service protocols and best practices.
- Resolved complex customer inquiries, enhancing satisfaction and loyalty.
- Implemented process improvements, resulting in reduced wait times for customers.
Education
Associate of Science
Skills
Problem-solving
Time management
Customer service
Multitasking and organization
Timeline
Customer Service Supervisor
United States Post Office
12.2017 - 03.2026Read More
DeVry Education
Associate of Science
Read More