Summary
Overview
Work History
Education
Skills
Timeline
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Candy Williams

Dallas,Texas

Summary

Dynamic Fulfillment Specialist with a proven track record at Chewy Fulfillment Center, excelling in warehouse operations and customer service. Demonstrated expertise in inventory control and compliance, enhancing efficiency and minimizing risks. A motivated team player skilled in time management and relationship building, consistently achieving productivity goals in fast-paced environments.


Overview

5
5
years of professional experience

Work History

Fulfillment Specialist

Chewy Fulfillment Center
10.2024 - Current
  • Ensured compliance with all relevant regulations governing product handling and shipment, minimizing legal risks associated with noncompliance.
  • Collaborated with team members to achieve daily productivity goals in a fast-paced work setting.
  • Provided exceptional customer service to internal and external customers.
  • Managed inventory control through regular stock checks, ensuring accurate counts and timely replenishment of goods.

Customer Returns Processor

Amazon
07.2024 - 11.2024
  • Unloaded, inspected, and stored damaged and returned products.
  • Collaborated with team members to facilitate returns quickly and provide outstanding customer service.
  • Adhered to company safety guidelines to minimize warehouse accidents.
  • Distributed returned merchandise to appropriate store departments or palletized for liquidation.
  • Ensured timely processing of returns, minimizing delays and enhancing customer experience.
  • Contributed to increased revenue by identifying opportunities for reselling returned merchandise in good condition.
  • Managed the organization of returns area, maintaining a clean and efficient workspace.
  • Conducted thorough inspections of returned merchandise for accurate refund assessments.

Flex Driver

Amazon
05.2020 - 09.2024
  • Handled packages responsibly, reducing instances of damage or loss during transit.
  • Followed all company policies and procedures, maintaining a strong record of compliance with Flex Driver standards.
  • Increased customer satisfaction with timely deliveries and accurate package handling.
  • Completed thorough vehicle inspections before each shift, identifying any potential maintenance needs or safety concerns early on.
  • Resolved delivery issues proactively by communicating with customers and providing updates on estimated arrival times.
  • Enhanced delivery efficiency by optimizing routes and adhering to schedules.
  • Aided in training new Flex Drivers by sharing knowledge gained through experience, ultimately enhancing overall team competency.
  • Provided exceptional customer service by addressing concerns and answering questions promptly and professionally.

Food Delivery Driver

Door Dash
03.2022 - 05.2024
  • Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
  • Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
  • Utilized GPS systems effectively for accurate routing and delivery time estimates.
  • Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
  • Navigated efficiently through various routes for timely food deliveries.
  • Followed traffic laws during delivery for safety of pedestrians and other vehicles.
  • Enhanced customer satisfaction by delivering orders promptly and accurately.
  • Served customers promptly by smoothly collecting and delivering high volume of orders.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
  • Adhered to safety guidelines and traffic regulations, ensuring the safe transport of food items.
  • Kept delivery vehicle clean and neat to maintain company's professional reputation.

Education

High School Diploma -

New Beginners Preparatory
7441 Marvin D. Love Fwy #300, Dallas, TX 75237
05-2017

Skills

  • Warehouse operations
  • Labeling accuracy
  • Packing expertise
  • Deadline adherence
  • Time management
  • Warehouse safety
  • Returns processing
  • Order picking
  • Team collaboration
  • Shipping and receiving
  • Product packaging
  • Workload prioritization
  • Hand-eye coordination
  • Safety compliance
  • Space utilization
  • Quality control
  • Record keeping
  • Order verification
  • Manual dexterity
  • Box building and packing
  • RFID scanning
  • Heavy lifting
  • Decision-making
  • Item selection
  • Exceptional time management skills
  • Product knowledge
  • Equipment operation
  • Barcode scanning
  • Self motivation
  • Task prioritization
  • Safety procedures
  • Relationship building
  • Cleaning procedures
  • Verbal and written communication
  • Work order processing
  • Teamwork
  • Teamwork and collaboration
  • Quick learner
  • Customer service
  • Attention to detail
  • Cleaning and sanitizing
  • Multitasking
  • Motivated team player
  • Reliability
  • Multitasking Abilities
  • Excellent communication
  • Critical thinking
  • Organizational skills
  • Active listening
  • Effective communication

Timeline

Fulfillment Specialist

Chewy Fulfillment Center
10.2024 - Current

Customer Returns Processor

Amazon
07.2024 - 11.2024

Food Delivery Driver

Door Dash
03.2022 - 05.2024

Flex Driver

Amazon
05.2020 - 09.2024

High School Diploma -

New Beginners Preparatory

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Candy Williams