Summary
Overview
Work History
Education
Skills
Timeline
Generic

Candy Wright

Customer Service/Cashier
Aurora,CO

Summary

  • Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support.
  • Proficient in customer service best practices and related options
  • Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities.
  • Committed to maintaining professional relationships to increase profitability and drive business results.
  • Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills.
  • Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
  • Knowledgeable and dedicated customer service professional with extensive experience in Commercial Banking and Retail industries.
  • Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients.
  • Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization.
  • Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
  • Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency.
  • Uses independent decision-making skills and sound judgment to positively impact company success.
  • Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture.
  • Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
  • Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills.
  • Proficient in using independent decision-making skills and sound judgment to positively impact company success.
  • Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
  • Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
  • Willingness to take on added responsibilities to meet team goals.
  • Hardworking and passionate job seeker with strong organizational skills eager to secure a customer service/cashier position.
  • Ready to help team achieve company goals.
  • Detail-oriented team player with strong organizational skills.
  • Ability to handle multiple projects simultaneously with a high degree of accuracy.
  • To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

32
32
years of professional experience

Work History

Sr. Relationship Associate - Commercial Banking

KeyBank National Association
Denver, CO
03.2015 - 04.2017
  • Mentored junior Relationship Associates, sharing best practices and valuable industry insights that contributed to their professional development.
  • Participated in regular training sessions to stay current on industry trends and emerging products or services.
  • Assisted in organizing events aimed at promoting brand awareness among prospective customers while also strengthening existing client relationships.
  • Generated monthly billing and posting reports for management review.
  • Developed strong rapport with clients by actively listening to their needs and demonstrating genuine concern for their financial wellbeing.
  • Assisted in onboarding process for new clients, streamlining
  • Received numerous cash bonuses and client/management recognition
  • Participated in staff meetings to discuss innovative strategies to improve services.
  • Enhanced customer retention rates by proactively resolving issues before they escalated into larger challenges or dissatisfaction levels.
  • Skilled at working independently and collaboratively in team environment.
  • Gained strong leadership skills by managing projects from start to finish.
  • Excellent communication skills, both verbal and written.
  • Proved successful working within tight deadlines and fast-paced environment.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Acted as team leader in group projects, delegating tasks and providing feedback.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Relationship Associate

KeyBank National Association
04.2013 - 02.2015
  • Developed strong organizational and communication skills through coursework and volunteer activities.
  • Participated in regular training sessions to stay current on industry trends and emerging products or services.
  • Assisted in onboarding process for new clients, streamlining communication and documentation procedures.
  • Disbursed petty cash by recording entries and verifying documentation.
  • Collaborated with internal teams to develop customized financial solutions for clients'' unique situations.
  • Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.

Administrative Assistant

KeyBank National Association
03.1999 - 08.2013
  • Developed strong organizational and communication skills through coursework and volunteer activities.
  • Participated in team projects, demonstrating ability to work collaboratively and effectively.
  • Proved successful working within tight deadlines and fast-paced environment.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Organized office events such as holiday parties or team-building activities, promoting positive company culture and boosting employee morale.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Excellent communication skills, both verbal and written.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure smooth integration into team.
  • Facilitated collaboration within team by organizing regular meetings, maintaining meeting minutes, and tracking project progress.

Lead for Chanel Cosmetics and Fragrances Counter

ZCMI, Macy's
05.1985 - 03.1989
  • Worked well in team setting, providing support and guidance.
  • Skilled at working independently and collaboratively in team environment.
  • Organized and detail-oriented with strong work ethic.
  • Proved successful working within tight deadlines and fast-paced environment.
  • Frequently surpassed sales goals set by management by coming up with new sales strategies
  • Mentored new team members on best practices for exceptional counter service, promoting culture of continuous improvement.
  • Managed cash transactions for accurate accounting and minimized discrepancies.

Education

Bachelor of Arts - Modern Dance, K-12 Education

University of Idaho
Moscow, ID

Ballet, Anthropology

University of Utah
Salt Lake City, UT

Skills

  • Teamwork and Collaboration
  • Understanding Customer Needs
  • Excellent Written and Verbal Communication
  • Register Opening and Closing
  • Drawer balancing

Timeline

Sr. Relationship Associate - Commercial Banking

KeyBank National Association
03.2015 - 04.2017

Relationship Associate

KeyBank National Association
04.2013 - 02.2015

Administrative Assistant

KeyBank National Association
03.1999 - 08.2013

Lead for Chanel Cosmetics and Fragrances Counter

ZCMI, Macy's
05.1985 - 03.1989

Bachelor of Arts - Modern Dance, K-12 Education

University of Idaho

Ballet, Anthropology

University of Utah

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Candy WrightCustomer Service/Cashier