Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Candyce Deoliveira

203 Williams St East Glastonbury,CT

Summary

Versatile and dedicated, with a proven track record in pet care at Mark's Dog Walking and exceptional massage therapy skills from Indigo Massage & Wellness. Excelled in customer service, enhancing client satisfaction through empathy and professionalism. Mastered office administration at Marco's Painting Servicesd LLC, showcasing unparalleled organization and communication abilities. Achieved significant improvements in workplace efficiency and client trust without relying on numerical data.

Professional animal care provider with strong capabilities in ensuring pets' safety and happiness. Skilled in managing multiple dogs, understanding animal behavior, and providing exercise and companionship. Focused on teamwork, reliability, and adaptability to changing needs. Known for strong communication, punctuality, and genuine passion for animal welfare.

Professional pet care provider with focus on delivering exceptional service and ensuring pet safety. Proven track record of managing varied walking schedules and maintaining excellent client satisfaction. Highly adaptable and dependable, with strong skills in time management and animal behavior understanding.

Experienced with managing diverse pet care needs, including daily exercise and personalized attention. Utilizes effective communication to maintain strong client relationships and meet specific pet requirements. Track record of ensuring pet safety and well-being through attentive and responsible care.

Spirited Dog Walker with hands-on experience walking dogs, providing ample time for restroom breaks and exercise. Driven to customize walks and services to meet clients' expectations and needs. High-energy with outstanding stamina needed to work with various types of dogs over long periods. Known for arriving early and ready to work.

Overview

11
11
years of professional experience

Work History

Dog Walker/House and Pet Sitter

Mark's Dog Walking
04.2022 - Current
  • Cleaned up after dogs and properly disposed of waste to keep community clean and free of potential hazards.
  • Provided dogs with exercise and fresh air to promote dog health.
  • Led dogs away from hazards, obstacles, and other animals to protect safety.
  • Fed, walked, and cared for dogs during owners' absences and out-of-town trips.
  • Secured dog collars and tags before starting walks to guarantee identification in emergencies.
  • Made owners comfortable with care by following instructions and meeting dog needs.
  • Greeted pet owners warmly to build trust and create lasting relationships.
  • Provided dog with water for adequate hydration on longer walks.
  • Improved overall pet happiness by creating a stimulating environment during walks that encouraged exploration and playtime.
  • Enhanced pet well-being through regular exercise, playtime, and companionship during walks.
  • Ensured safety of pets during walks by adhering to leash laws and monitoring for potential hazards.
  • Delivered peace of mind for clients by providing regular updates and photos of their pets during walks.

Massage Therapist

Indigo Massage & Wellness
04.2024 - 10.2024
  • Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
  • Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
  • Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
  • Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
  • Researched new techniques to stay up to date with trends and developments in massage therapy industry.
  • Fostered a positive and calming atmosphere in the treatment room, allowing clients to feel comfortable and at ease during their sessions.
  • Evaluated client conditions to recommend appropriate massage therapy methods.
  • Achieved high levels of customer satisfaction with empathetic listening skills and clear communication about treatment plans.
  • Ensured client safety by adhering to strict hygienic practices and proper draping techniques.
  • Addressed specific client concerns through targeted therapeutic massage interventions.
  • Demonstrated knowledge of anatomy and physiology to better understand body and inform massage techniques.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
  • Provided clear, concise instructions to clients to prepare for massage services.
  • Utilized deep tissue, Swedish and myofascial massage therapy techniques to provide options to customers.

Scretary

Marco's Painting Servicesd LLC
01.2014 - 04.2024
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Maintained electronic filing systems and categorized documents.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Managed executive calendars, scheduling appointments and meetings to optimize time management.
  • Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
  • Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
  • Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
  • Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.
  • Assisted in event planning and execution for company functions such as conferences, workshops, or social gatherings.
  • Utilized advanced software programs for data entry tasks that increased accuracy while minimizing errors.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Coordinated travel arrangements for senior staff, ensuring smooth business trips with minimal disruptions.
  • Oversaw inventory of office supplies, ensuring availability and cost-efficiency.
  • Assisted in preparing detailed reports for management, enabling informed decision-making.
  • Enhanced visibility of office policies by creating and distributing employee handbook.
  • Contributed to team morale by organizing staff welfare activities, leading to improvement in workplace satisfaction.
  • Improved office workflow by redesigning document submission process.
  • Managed incoming and outgoing correspondence, maintaining confidentiality and timeliness.
  • Facilitated inter-departmental communication to ensure all parties were informed of key updates.
  • Streamlined communication processes, resulting in faster response times to internal queries.

Cashier/Produce/Stocking Associate

Price Rite Supermarkets
09.2014 - 03.2017
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Education

Massage Therapist/Body Work

Lincoln Technical Institute
Shelton, CT
06-2009

GED -

Central High School
Bridgeport, CT
04-2002

Skills

  • Honest and trustworthy
  • Flexibility
  • Deep tissue massage
  • Verbal and written communication
  • Customer assistance
  • Restocking shelves
  • Reliability and punctuality
  • Pet care expertise
  • Swedish massage
  • Office administration
  • Work ethic and integrity
  • Punctual and reliable
  • Initiative-taking
  • Professionalism and ethics
  • Organization
  • Patience and empathy
  • Pallet jack operation
  • Item scanning
  • Excellent communication
  • Home maintenance
  • Stress relief massage
  • Time management skills
  • Loading and unloading
  • Pet sitting
  • Security awareness
  • Body treatments
  • File management
  • Cleaning and sanitizing
  • Stock rotation
  • Flexible schedule
  • Trigger point massage
  • Customer service excellence
  • Workplace cleanliness
  • Cleanliness and hygiene
  • Laundry skills
  • Anatomy knowledge
  • Sales support
  • Money handling

Languages

Portuguese
Limited Working
Spanish
Limited Working

Timeline

Massage Therapist

Indigo Massage & Wellness
04.2024 - 10.2024

Dog Walker/House and Pet Sitter

Mark's Dog Walking
04.2022 - Current

Cashier/Produce/Stocking Associate

Price Rite Supermarkets
09.2014 - 03.2017

Scretary

Marco's Painting Servicesd LLC
01.2014 - 04.2024

Massage Therapist/Body Work

Lincoln Technical Institute

GED -

Central High School

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Candyce Deoliveira