Result-driven professional with expertise in client relationship management and project execution. Proven ability to enhance customer experience through effective communication and CRM software proficiency.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Specialist
Apple
08.2025 - Current
Assisted customers with product selection and technical inquiries.
Demonstrated product features and benefits to drive customer engagement.
Stayed up to date on company products and services to support sales objectives.
Adapted selling approach based on each customer''s unique needs/preferences; tailoring product offerings accordingly.
Participated in daily briefings to align on store goals, promotions, and priorities, contributing to a unified team strategy.
Fundraiser
Amnesty International
05.2025 - 08.2025
Assisted in organizing fundraising events to engage community support and raise awareness for human rights issues.
Collaborated with team members to design and implement outreach strategies to attract potential donors.
Conducted research on prospective donors to identify alignment with Amnesty International's mission and values.
Sales Agent
AFLAC
03.2024 - 01.2025
Assisted clients in understanding insurance products and benefits
Developed and maintained client relationships through regular follow-ups
Conducted needs assessments to identify suitable coverage options
Education
BBA - Business Administration And Management
Berkeley College
New York, NY
05.2025
Skills
Project Management
Client Relationship Management
CRM Software Proficiency
Scope Management
Proposal Writing
Complaint Resolution
Certification
Google Project Management Certificate - Coursera / Google