Canitra Henderson

Manage billing procedures for 72 emergency room visits curated with veteran affairs call notifications.

Secured financial resources for the Republican Party's initiatives.

• Provided attentive service, regularly checking in on guests to ensure their needs were met.
• Managed cash transactions accurately, ensuring proper handling of payments and tips.
• Developed strong relationships with regular guests, creating personalized experiences that encouraged loyalty.
• Increased repeat clientele by building rapport with patrons and anticipating their preferences.

• Recognized patterns in customer inquiries, suggesting relevant updates to company''s FAQs section on website to reduce future tickets volume.
• Managed high call volume while maintaining a professional demeanor and ensuring first-call resolution.
• Delivered accurate information through various communication channels including phone calls, emails, live chat, and social media platforms.
• Promoted a positive work environment by actively contributing ideas during team meetings aimed at enhancing overall productivity.