Cannon Osburn
Yukon,OK
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
5
5
years of professional experience
Work History
Construction Worker Assistant
Cozarts Construction LLC
05.2021 - Current
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Gathered and disposed of worksite debris to remove safety hazards.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
- Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
- Operated power equipment to move materials and promote job efficiency.
- Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
- Assisted with successful, time-sensitive renovations of various structures.
- Adapted quickly to changing project requirements, demonstrating flexibility and resourcefulness in adjusting schedules and priorities accordingly.
- Exhibited exceptional problem-solving abilities under pressure by employing critical thinking skills to overcome complex challenges on job sites.
- Operated heavy machinery efficiently, ensuring timely progress on construction projects while minimizing risk of accidents or damage.
- Contributed to a positive work culture by fostering teamwork among staff through open communication channels, which led to higher overall productivity levels during projects.
- Improved client satisfaction by delivering high-quality workmanship consistently, following up on feedback, and addressing concerns promptly.
Ice Cream Attendant
Osburn's Ice Creamery
06.2020 - 08.2023
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Served customers with speed and detail orientation, keeping team running smoothly throughout service fluctuations.
- Operated cash register, taking payments and issuing customer receipts.
- Monitored amounts of each ice cream flavor and replaced when depleted.
- Utilized time management skills effectively by multitasking between serving customers, cleaning the workspace, and restocking items.
- Utilized strong communication skills in explaining menu options and answering questions about ingredients or preparation methods.
- Wowed customers with impressive ice cream scooping techniques that added flair to the overall experience.
- Actively participated in team meetings discussing ways to improve overall efficiency and customer satisfaction within the store.
- Collaborated with team members to optimize customer flow during peak hours, minimizing wait times.
- Adhered to all company guidelines regarding portion control to minimize waste while maintaining consistent product quality.
- Demonstrated excellent problem-solving skills when addressing customer concerns or complaints, resulting in satisfied patrons.
- Fostered a positive work environment by supporting fellow team members and maintaining a cooperative attitude during each shift.
- Maintained a clean and organized workspace, ensuring optimal hygiene standards for food safety.
Education
General Studies
Epic Charter Schools
YukonSkills
- Time management
- Problem-solving
- Construction
- Attention to detail
- Multitasking and organization
- Team collaboration
- Heavy lifting
- Worksite preparation
- Physical stamina
- Worksite organization
- Workplace safety
- Multitasking
- Reliability
- Excellent communication
- Customer service
Timeline
Construction Worker Assistant
Cozarts Construction LLC
05.2021 - Current
Ice Cream Attendant
Osburn's Ice Creamery
06.2020 - 08.2023
General Studies
Epic Charter Schools
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