Skilled in bringing strengths in handling work independently and solving routine problems without oversight. Offers expertise in communication, positivity and ability to quickly learn new processes.
Overview
15
15
years of professional experience
Work History
Manager
Deco Deli LLC
06.2021 - Current
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Cross-trained existing employees to maximize team agility and performance.
Developed and maintained relationships with customers and suppliers through account development.
Adapted cooking methods to accommodate special dietary requests without compromising dish integrity or taste.
Enhanced kitchen efficiency by streamlining prep processes and optimizing ingredient usage.
Reduced food waste by implementing proper portion control techniques and monitoring inventory levels.
Boosted customer satisfaction ratings through consistent delivery of delicious meals prepared according to established recipes.
Salary manager
Mcnellies group
05.2019 - 03.2020
Gained great knowledge of restaurant operations, market conditions, and trends
Collaborated well with staff members to carry out daily assignments and achieve targets
Protected business from unnecessary liability by carefully following security and safety standards
Managed communications between staff, customers and vendors to keep operations efficient and successful
Part-time manager/Bar manager
Mcnellies group
06.2018 - 05.2019
Met with vendors and sales representatives to obtain the best prices for restaurant demands
Engaged with dissatisfied customers, sought resolutions, and addressed issues with staff
Supported servers by preparing alcoholic and non-alcoholic drinks for table customers
Arranged bottles and glasses in attractive displays to maintain bar atmosphere
Protected customers by checking IDs, calling rides and cutting off service to highly intoxicated guests
Server
The Wildfork inc
08.2015 - 06.2018
Handled as many as 12 tables at once with high service quality
Used POS system to accurately input orders and process payments
Answered phones and took phone orders for customer pick up or delivery
Communicated customers' menu choices and special requests to kitchen staff to minimize errors
Engaged customers in friendly conversation to boost satisfaction and loyalty to restaurant
Line cook
The Wildfork inc
06.2010 - 08.2015
Followed specifications and orders, prepared ingredients and gathered dishes for serving
Ordered, stocked, and utilized spices and ingredients as called for
Ensured that food was stored at the proper temperature as required by food safety regulations
Partnered with other line cooks in assisting chefs with preparing ingredients, cooking menu items, and arranging dishes based on recipes ordered
Cooked, arranged, and presented high-quality food in a timely fashion while following standardized protocols
Education
High School Diploma -
Memorial HS
Tulsa, Ok
Skills
Excellent communication
Proven leader
Customer service
Suggestive selling
Problem-solving
Timeline
Manager
Deco Deli LLC
06.2021 - Current
Salary manager
Mcnellies group
05.2019 - 03.2020
Part-time manager/Bar manager
Mcnellies group
06.2018 - 05.2019
Server
The Wildfork inc
08.2015 - 06.2018
Line cook
The Wildfork inc
06.2010 - 08.2015
High School Diploma -
Memorial HS
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Mark HoldenMark Holden
Production/Organizational Assistant at Deco-Sign LLCProduction/Organizational Assistant at Deco-Sign LLC