CANTRELL JACKSON
Chino Hills,CA
Summary
A dynamic and highly motivated leader with extensive experience in planning and leading operations ranging from small to large companies. Proven track record for evaluating and implementing processes to decrease cost while increasing product performance and exceeding production goals. Areas of Expertise: Lean Manufacturing Total Quality Management, Just -in-Time (JIT), Resource Allocation, 5S and 5Y processes.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Direct Support Professional
Mentor Network- Cole Vocational Services (Behavioral Health)
07.2023 - Current
- Support clients with mental disabilities in helping them to achieve their daily goals and improve their decision making
- Closely monitor all diet matrix logs for nutritional needs
- Responsibilities to include developing and establishing a positive atmosphere while also fostering productive relationships between mentally challenged clients, families, and agencies.
Assistant Office Manager
Central Auto Repair
04.2022 - 03.2023
- Managed Office Flow by providing direct support to auto repair customers
- Utilized multi-line phone system to answer customer inquiries while performing detailed scheduling of appointments
- Priced vehicle parts and purchased office supplies in order to replenish inventory
- Retrieved payments and printed receipts for customers
- Made local runs to retrieve parts ordered from dealership.
Accounts Manager
UPS Solutions Supply Chain
09.2014 - 10.2017
- Negotiate and review vendor contracts annually
- Manage process improvement of work flow
- Review and forecast daily projected budgets for assigned vendors
- Perform cash flow analysis in order to effectively operate within budget
- Foster relationships with clients and vendors
- Supervise a facility with a total of 400,000 square feet space employing 100 employees.
3rd PL Manager
DSC Logistics and Supply Chain
09.2013 - 03.2014
- Successfully managed production activities for 25 employees to ensure all orders were shipped on time
- Investigated and implement ideas for quality improvement, increased productivity and cost reduction
- Managed documentation of and training on production procedures and work instructions
- Planned, directed, coordinated and assigned manpower to meet aggressive production schedules
- Assigned appropriate manufacturing supervisor, assembler and operator duties
- Created and updated department work instructions and reports on a regular basis
- Determined the most cost-effective procedures and routes for shipments
- Minimized damage and repair costs through careful management and preventative maintenance
- Took corrective action in the case of accidents and delays to minimize extra expenses
- Managed shipment schedules to maximize productivity and cut costs
- Presented carrier-performance metrics and monthly costs reports to Cardinal Health executive team
- Communicated with dispatchers, warehouses and customers regarding outgoing orders
- Coached employees and assisted with quarterly performance reviews
- Updated the Red-Prairie/WMS database with changes in carrier status
- Wrote reports and gave oral presentations to keep employees up-to-date on company goals and achievements.
Contract Supervisor
General Motors PDC Aftermarket
04.2010 - 09.2012
- Supervised and designated work flow for 60 employees in a fast-paced deadline-oriented work environment
- Coordinated line assignments in order to meet production goals
- Conferred with supervisors and other personnel to resolve problems
- Collaborated with employees to assist with problem resolution
- Monitored work assignments to ensure performance at the highest standards
- Implemented procedures to increase employee motivation, as well as improve equipment performance
- Maintained time and materials of employee activities by using (TKS) Time Keeping Systems
- Analyzed reports daily in order to identify problems and rectify accordingly
- Addressed issues and concerns with United Automotive Worker's Union
- Conducted monthly safety meetings
- Created Bill of Lading's for LTL shipments
- Managed inventory control using the WMS
- Responsible for all shipping/receiving dedicated routes (FedEx and rail) for inbound and outbound shipments
- Created Standard Operation Procedures (SOP's) for job assignments
- Successfully managed production activities so all orders were shipped on time
- Managed documentation of and training on production procedures and work instructions
- Investigated and implement ideas for quality improvement, increased productivity and cost reduction
- Verified that all process control parameters were being documented and followed at all times
- Planned, directed, coordinated and assigned manpower to meet aggressive work schedules
- Escalated safety and quality issues and initiated remedial actions promptly
- Completed required safety training programs for Hazardous Materials
- Coached 60 other employees and assisted with quarterly performance reviews
- Wrote reports and gave oral presentations to keep employees up-to-date on company goals and achievements.
Production Supervisor, Night Shift
The Bartech Group/ Dana Corporation
09.2007 - 09.2008
- Supervised and coordinated 11 production line assignments for 100 employees
- Managed at Dana Corporation 24-7 operation and oversaw production of drive shaft parts for Chrysler's SUV's and General Motors Cadillac GTS
- Executed JIT methodology in order to control costs and inventory resulting in savings of $30,000 a month
- Audited daily operations to ensure assignments were performed properly
- Maintained and enforced on-site safety regulations as per OSHA
- Evaluated employee performance and prepared annual appraisals
- Tracked and completed documentation on employees
- Successfully managed production activities in order for orders to be shipped on time
- Procured required manufacturing equipment and parts
- Planned, directed, coordinated and assigned manpower to meet aggressive production schedules
- Defined manufacturing performance standards and reviewed the outcome of performance goals to set future targets
- Drove daily production activities with effective communication and leadership
- Directed the manufacturing process and operational efficiency procedures to achieve goal of first run capability
- Directed improvements in safety, product quality, service and cost efficiency
- Oversaw repair and maintenance staff of 20 who cared for equipment, buildings and grounds
- Investigated and implemented ideas for quality improvement and increased productivity and cost reduction
- Managed documentation of and training on production procedures and work instructions
- Maintained and communicated daily productivity and shipment reports for all departments
- Verified that all process control parameters were being documented and followed at all times
- Recommended and executed quality improvements for production and product quality
- Created and updated department work instructions and reports on a regular basis
- Addressed all personnel issues promptly and professionally
- Drove daily production activities with effective communication and leadership
- Worked with quality manager to achieve the proper segregation and recycling of all wash and rework
- Completed and recorded all recycling and rework documentation with a high degree of accuracy
- Met aggressive production and safety goals while minimizing equipment downtime
- Managed product quality to guarantee compliance with quality policies, procedures and systems
- Completed and maintained accurate reports on AS400.
Plant Manager/Production Tire Distribution Warehouse
Kace Logistics
12.2005 - 09.2007
- Oversaw tire manufacturing operations with high volume of 200,000 tires
- Managed and trained 45 employees on plant safety policies and procedures
- Coordinated and processed large shipments to Ford Motor Company facilities annually
- Organized shift meetings to address concerns and improve communication between employees and management
- Managed a three shift 24-7 sequencing tires and cross docking operations
- Worked closely with freight forwarder and logistic providers to optimize delivery of products across five states
- Monitored all daily operations and ensured all policies and procedures were in compliance with ISO certifications
- Conducted weekly internal and external meetings with staff and customers to ensure communication between shifts
- Managed within a labor and Opex budget, using LEAN manufacturing processes and OSHA standards
- Determined the most cost-effective procedures and routes for shipments
- Gathered, logged and monitored all shipping data
- Minimized damage and repair costs through careful management and preventative maintenance
- Managed shipment schedules to maximize productivity and cut costs
- Presented carrier-performance metrics and monthly costs reports to executive team
- Assigned shipments to carriers in the centralized database
- Supervised the work of 10 transportation personnel
- Communicated with dispatchers, warehouses and customers regarding outgoing orders
- Prioritized order security, accuracy and on-time pickup and delivery
- Coached 45 other employees and assisted with quarterly performance reviews
- Created an annual budget and developed a comprehensive plan to accomplish company objectives while staying within budget
- Cultivated a positive rapport with fellow employees to boost company morale and promote employee retention
- Oversaw return and exchange processes from customer to supplier
- Wrote reports and gave oral presentations to keep employees up-to-date on company goals and achievements
- Interviewed and hired all employees.
Production Manager, Manufacturing and Distribution
Poof Slinky
03.2003 - 12.2005
- Developed production and training schedules for 2 shift operations of 40 employees
- Created and implemented policies and procedures to improve quality assurance
- Played an integral role in reducing scrap rate from 15% to 5% resulting in a reduction of manufacturing cost to $10,000 a month
- Performed weekly routine maintenance checks on all equipment
- Interviewed and hired all employees
- Responsible for line effectiveness, key performance indicators and down-time
- Monitored all processes used by supervisors
- Coached 40 additional employees and assisted with quarterly performance reviews
- Supervised the work of 4 management personnel
- Supervised all manufacturing and packaging and to ensure all standards were met
- Oversaw all shipping and receiving operations
- Organized shift meetings to address concerns and improve communication between employees and management
- Wrote reports and gave oral presentations to keep employees up-to-date on company goals and achievements
- Identified poor work habits to improve process effectiveness
- Implemented retail distribution processes
- Shipped products nationwide which included vendors such as Wal-Mart, Target and Kmart.
Warehouse Supervisor, Operations JIT Distribution
Bay Logistics
02.2001 - 03.2003
- Managed 2 facilities with a total of 800,000 square feet space employing 400 employees
- Implemented and trained 15 employees on manufacturing procedures
- Monitored and tracked all QS9000 processes
- Maintained compliance with safety and quality assurance standards
- Interfaced with customers and senior management for order expediting and material forecasts for automotive parts
- Familiar with all aspects of production and cross-dock warehousing
- Responsible for inbound/outbound shipments.
Education
Business Management Western Michigan University
Kalamazoo, MISkills
- Production line management
- Timely safety audits
- Quality assurance training
- Contract logistics center expert
- Inventory management
- Skilled in finance
- Cause and effect analysis
- Root cause analysis
- Practices safety and sanitation standards
- Manufacturing management
- Strong leadership abilities
- Negotiation expert
- Warehouse management systems
- General Warehouse Systems
- Training and development
- Deadline-driven
- OSHA regulations
- 3rd Party Logistics
Certification
Manufacturing Operations Management Certificate
Timeline
Direct Support Professional
Mentor Network- Cole Vocational Services (Behavioral Health)
07.2023 - Current
Assistant Office Manager
Central Auto Repair
04.2022 - 03.2023
Accounts Manager
UPS Solutions Supply Chain
09.2014 - 10.2017
3rd PL Manager
DSC Logistics and Supply Chain
09.2013 - 03.2014
Contract Supervisor
General Motors PDC Aftermarket
04.2010 - 09.2012
Production Supervisor, Night Shift
The Bartech Group/ Dana Corporation
09.2007 - 09.2008
Plant Manager/Production Tire Distribution Warehouse
Kace Logistics
12.2005 - 09.2007
Production Manager, Manufacturing and Distribution
Poof Slinky
03.2003 - 12.2005
Warehouse Supervisor, Operations JIT Distribution
Bay Logistics
02.2001 - 03.2003
Business Management Western Michigan University
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