Canyon Colbert
Front Of The Store Attendant
Oklahoma City,OK
Summary
Driven professional with proven expertise in guest relations and store maintenance, demonstrated during tenure at Target. Excelled in enhancing customer satisfaction through meticulous cleanliness and empathetic service. Skilled in stock replenishment and loss prevention, contributing to efficient store operations and positive guest experiences. Showcased reliability and punctuality, alongside training new team members, underscoring a commitment to excellence and team success. Determined professional with dedication to hard work and team player attitude. Offers strong inventory management and product packaging abilities. Punctual and focused with physical strength to accommodate lifts up to 100 pounds.
Overview
3
3
years of professional experience
7
7
Certifications
Work History
Front of the Store Attendant
Target
02.2024 - Current
- Contributed to visual merchandising efforts by creating attractive displays that showcased featured products effectively.
- Resolved customer concerns and complaints in a timely manner, ensuring complete satisfaction and repeat business.
- Ensured efficient opening/closing procedures were followed daily including balancing cash registers and securing facilities as per guidelines set forth by management.
- Promoted store loyalty programs to increase membership numbers and drive repeat business from existing customers.
- Maintained safety standards throughout the store by addressing spills or hazards promptly and adhering to company protocols.
- Handled customer inquiries over phone calls or emails professionally while providing accurate information regarding products or services offered at the store.
- Assisted with training new team members on company policies, procedures, and best practices for efficient operation of the store.
- Processed returns and exchanges courteously while upholding store policies to ensure customer satisfaction remained high.
- Resolved complaints by providing knowledgeable, quick service to meet any need and promote loyalty.
- Operated POS systems to accurately process customer purchases.
- Collected and returned all hand baskets and shopping carts to proper place for new customer use.
Server
Hummus Cafe
10.2021 - 02.2024
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Education
No Degree - Fire Prevention And Safety Technology
05.2001 -
- Professional Development: Fire Prevention: Fire I, Low Angle Ropes Rescue, Hazmat Awareness, Fire II, Hazmat Operations, Auto Ex, Blue Card
High School Diploma -
05.2001 -
- Elected Captain of Track and Field
- Extracurricular Activities: Track and Field
- National Society of High School Scholars Member
Skills
Cleanliness and hygiene
Patience and Empathy
Stock replenishment
Loss prevention strategies
Reliability and punctuality
Store maintenance
Guest Relations
Certification
Hazmat Awareness
Timeline
Front of the Store Attendant - Target
02.2024 - Current
Server - Hummus Cafe
10.2021 - 02.2024
Oklahoma State University - Oklahoma City - No Degree, Fire Prevention And Safety Technology
05.2001 -
Westmoore High School - High School Diploma,
05.2001 -