Summary
Overview
Work History
Education
Skills
Timeline
Generic

Capri Lawson

Business Management
Bay City,MI

Summary

Proficient Shift Manager knowledgeable about scheduling, money handling and team management. Adept at handling all areas of operations. Eager to develop and advance professionally into a more challenging position.

Overview

31
31
years of professional experience

Work History

Shift Manager

GPS Hospitality
11.2024 - Current
  • Promoted a positive work environment through open communication and constructive feedback.
  • Tracked receipts, employee hours, and inventory movements.
  • Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
  • Achieved consistent customer satisfaction by addressing concerns promptly and professionally.

Office Manager

Harris Auto Repair Service & Towing
08.2019 - 05.2023
  • Provided exceptional customer service
  • Conducted regular inventory assessments of office & shop supplies
  • Used All Data software to write service orders & estimates.
  • Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
  • Maintained Automotive Service & Business Records


Store Manager

AutoZone
02.2016 - 06.2019
  • Provided Exceptional Customer Service
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Assisted with hiring, training and mentoring new staff members.
  • Completed point of sale opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Bail Bondsman

Buddys Bonding
05.2010 - 05.2012
  • Assisted clients in understanding their rights under state laws regarding bail bond agreements, promoting transparency and trust.
  • Assisted in locating fugitives, working closely with law enforcement to bring them back into custody as quickly as possible.
  • Reduced paperwork errors by diligently reviewing and verifying all required documentation.
  • Implemented effective marketing strategies to increase public awareness of available services, leading to higher business growth.
  • Increased client referrals by delivering exceptional customer service and prompt assistance during difficult situations.

Automotive Shop Owner

C & C Perdormance & Automotive
04.2007 - 01.2011


  • Developed loyal customer base by consistently delivering high-quality personalized service.
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.

Warehouse Manager

Maynards Thrift Store
03.2003 - 02.2006
  • Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing
  • Optimized transportation logistics, securing reliable carriers at competitive rates for efficient delivery times.
  • Increased warehouse efficiency by implementing new inventory management systems and procedures.

Bar Tender

Jimmy Jacks Bar & Grill
11.2003 - 08.2004
  • Kept bar presentable and well-stocked to meet customer needs.
  • Served high customer volumes during special events, nights, and weekends.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.

Manufacturing Production Associate

Dura Automotive Systems
08.1997 - 04.2001
  • Inspected final products to assess compliance with quality standards and established tolerances.
  • Made sure that products were produced on time and are of good quality.
  • Assembled products according to changing daily work orders and specific customer needs.
  • Documented production information via daily system logs and discussed issues with management.

Server

O' Charlies Restaurant
11.1999 - 01.2001
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Cashier

Stagrays Greenhouse & Markett
06.1994 - 12.1994
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Welcomed customers and helped determine their needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Farm Hand

Pughs Farms & Kennels
01.1994 - 04.1994
  • Carried out daily farm tasks such as feeding and cleaning pens to ensure animal health and welfare.
  • Assisted in the construction or repair of fences, barns, sheds, or other infrastructure necessary for successful farm operation.
  • Ensured proper animal care by administering medications, vaccinations, or treatments as prescribed by veterinarians.
  • Observed animals and notified supervisor of signs of illness.

Education

High School Diploma -

Lighthouse Christian (Home School)
Lafayette, TN
05-1996

Skills

    Inventory Management

    Employee Skill Enhancement

    Team Building

    Effective Equipment Issue Resolution

    Handling customer complaints

    Quality assurance

    Safety compliance

    Staff motivation

    Supply ordering

    Employee training

    Flexible schedule

    Decision-making

    Cash handling

    Schedule oversight

    Opening and closing procedures

    Customer service focus

    Operations management

    Documentation and reporting

    Team building

    Relationship building

    Training and mentoring

    Punctual and reliable

    Sales strategies

    Workplace safety

    Interpersonal skills

    Inventory controls

    Hiring and recruiting

    Performance reviewing

    Staff training and onboarding

    Schedule management

    Payment processing

    Delegating work

    Mentoring and coaching

    Energetic and enthusiastic

    Process improvements

    Tech-Savvy

    Verbal and written communication

    Compliance

    Scheduling expertise

    Shift checklists

    Accurate money handling

    Excellent communication

    Financial records oversight

    Policy administration

    Shift leadership

    Reporting and documenting

    Customer service

    Self motivation

    Problem-solving

    Multitasking

    Safety procedures

    Inventory management

    Time management

    Multitasking Abilities

    Computer skills

    Team collaboration and leadership

    Continuous improvement

    Attention to detail

    Hiring and training

Timeline

Shift Manager

GPS Hospitality
11.2024 - Current

Office Manager

Harris Auto Repair Service & Towing
08.2019 - 05.2023

Store Manager

AutoZone
02.2016 - 06.2019

Bail Bondsman

Buddys Bonding
05.2010 - 05.2012

Automotive Shop Owner

C & C Perdormance & Automotive
04.2007 - 01.2011

Bar Tender

Jimmy Jacks Bar & Grill
11.2003 - 08.2004

Warehouse Manager

Maynards Thrift Store
03.2003 - 02.2006

Server

O' Charlies Restaurant
11.1999 - 01.2001

Manufacturing Production Associate

Dura Automotive Systems
08.1997 - 04.2001

Cashier

Stagrays Greenhouse & Markett
06.1994 - 12.1994

Farm Hand

Pughs Farms & Kennels
01.1994 - 04.1994

High School Diploma -

Lighthouse Christian (Home School)

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