Caprica Brooks
Harker Heights
Summary
Motivated professional eager to embrace new challenges. Demonstrates a strong work ethic, adaptability, and exceptional interpersonal skills. Proven ability to work independently and rapidly acquire new skills.
Overview
11
11
years of professional experience
Work History
Army National Guard
US Army
Austin
02.2025 - Current
- Oversaw setup and maintenance of communication equipment, ensuring readiness for military operations.
- Provided technical support for radio and satellite systems in diverse environments.
- Trained personnel on signal support procedures and equipment operation.
- Diagnosed complex communication issues to implement effective solutions promptly.
- Created documentation for technical processes and equipment usage, enhancing reference materials for future operations.
- Administered inventory of signal support system equipment, facilitating timely access for operational needs.
- Installed and configured software programs on computer systems for users.
- Collaborated with IT specialists to integrate new technologies into existing systems.
Jailer
Bell County Sheriff Department
04.2023 - Current
- Executed meal procedures by receiving food carts from kitchen, ensuring meals met appropriate serving temperature, identifying inmates with special diets, delivering trays into cells, confirming tray completeness, retrieving trays, spoons, and cups from cells, conducting spoon count, and returning utensils to kitchen.
- Conducts security checks by walking exterior catwalk, inspecting bars, windows, screens, locks and doors, performing walks in cells and checking locks and windows in hallways.
- Performs routine searches of inmates and housing areas by performing strip searches, conducting pat searches and conducting cell searches.
- Managed emergency response by arriving promptly at emergency scenes, separating, restraining, or evacuating inmates in affected areas, initiating incident investigations, notifying appropriate personnel, and compiling detailed reports for supervisors.
- Facilitated processing of incoming subjects by fingerprinting, searching, completing necessary booking forms, and photographing; supervised phone calls made by inmates and subjects, and organized inventory and storage of personal properties.
- Prepares and maintains documents and reports including daily progress reports, booking reports, property reports, medical forms, activity sheets, released sheets, medical and phone logs, jail and court lists, head count forms, time sheets, receipts, incident reports, and computer release dates.
- Operate within the correctional facility system to keep record of everyone admitted to or released from the correctional facility.
Truck Driver Class A
HEB
Temple
05.2021 - 01.2023
- Completed all necessary paperwork, including confidential logs.
- Operated a 53 and 57-foot box truck to ensure timely delivery of goods across designated routes.
- Maintained a friendly and courteous demeanor with customers.
- Operated Class A trucks to transport goods across designated routes.
- Conducted pre-trip and post-trip inspections for safety compliance.
- Managed loading and unloading of freight at HEB distribution centers.
- Maintained accurate delivery logs and vehicle maintenance records to ensure compliance and operational efficiency.
- Followed all state and federal regulations for safe driving practices.
- Coordinated delivery schedules with dispatch, optimizing route efficiency and timely deliveries.
- Reported any vehicle defects, accidents, traffic violations or damage to the vehicles immediately to supervisor.
- Inspected trucks for mechanical items and safety issues prior to operating.
- Loaded trailers properly to support government regulations for volume, weight and transportation safety.
- Conducted pre-trip inspections of truck cab and trailer before departing from terminal or yard.
- Performed basic maintenance tasks such as checking fluid levels, refueling and changing tires.
- Utilized GPS systems for accurate navigation during deliveries, ensuring timely arrival at destinations.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
Assembly Line Worker
Medivators
Conroe
02.2021 - 05.2021
- Assembled small parts by gluing and fitting components to manufacture medical equipment for hospitals.
- Executed small parts assembly tasks to ensure timely production.
- Operated mixing machinery and materials.
- Packaged Tubes.
- Conducted quality checks to maintain high standards of product accuracy and reliability.
Correctional Officer III
Texas Department of Criminal Justice
Huntsville
05.2019 - 02.2021
- Monitored inmate activities, enforcing facility rules to maintain order and safety.
- Managed inmate behavior through conflict resolution and de-escalation techniques.
- Performed regular security checks, identifying potential risks and enhancing overall facility safety.
- Conducted contraband searches and secured inmate housing, work, and access areas, ensuring safety through effective supervision and adherence to security protocols.
Manager Trainee
CVS Health
Huntsville
09.2019 - 08.2020
- Managed daily operations to ensure efficient pharmacy workflow.
- Supported customer service initiatives to enhance patient satisfaction.
- Oversaw compliance with health regulations and safety standards.
- Collaborated with team members to maintain a positive work environment.
- Maintained current understanding of company offerings to better serve customers and team members.
- Organized resources and minimized waste to protect company interests and complete projects on time.
- Learned business from ground-up to fully understand every operational facet and contribute to long-term corporate success.
- Assisted with opening and closing of retail branch office.
Assistant Manager
Show Cones
Brownwood
03.2017 - 05.2019
- Maintained all operations within stand, ensuring efficiency and compliance with standards.
- Managed opening and closing procedures for shifts, guaranteeing smooth transitions.
- Supervised team members, delegating responsibilities and setting clear priorities.
- Trained and mentored staff on best practices in customer service.
- Upheld high standards of customer service to foster positive client interactions.
- Resolved customer complaints promptly, enhancing overall satisfaction.
- Monitored employee attendance and payroll information to ensure accurate records.
- Created reports analyzing sales trends, inventory levels, and financial performance.
Team member
College student athlete
Brownwood
01.2015 - 02.2019
- Communicated effectively with teammates to enhance team dynamics.
- Dedicated 20+ hours weekly to training and classes, enhancing communication and leadership skills.
- Followed rigorous practice schedule, maintained dress requirements and always contributed to team improvements.
- Demonstrated consistent effort at all times while competing in sporting events.
- Represented college team in community outreach programs, fostering connections and promoting team values.
- Developed strong relationships with teammates and coaches through regular communication.
- Analyzed game footage to identify improvement areas for self and teammates, contributing to overall team strategy.
- Adhered strictly to NCAA regulations regarding amateurism, benefits, scholarships.
- Reacted to complex game situations quickly and effectively.
Stocker
Texas Thrift Store
Killeen
06.2018 - 08.2018
- Priced and stocked merchandise, ensuring optimal presentation on the sales floor.
- Evaluated merchandise quality and value to identify items for sale or salvage, enhancing inventory management.
- Organized merchandise on shelves for optimal visibility and accessibility.
- Restocked items promptly to maintain inventory levels throughout the store.
- Assisted customers in locating products and provided friendly service.
SANDWICH ARTIST
SUBWAY
05.2016 - 08.2016
- I prepared food according to standards and served it promptly.
- Developed customer service skills through direct interactions with clients, enhancing customer satisfaction.
- Welcomed guests at entrance, ensuring positive first and last impressions.
- Engaged in conversations with colleagues to foster teamwork and improve communication.
Education
Bachelor's degree - Criminal Justice
HOWARD PAYNE UNIVERSITY
Brownwood, TX05-2020
High school diploma - General Studies
COPPERAS COVE HIGH SCHOOL
Copperas Cove, TX06-2015
Skills
- Military training
- Customer service and support
- Problem solving
- Attention to detail
- Organizational skills
- Task prioritization
- Time management
- Microsoft Office proficiency
- Critical thinking
- Team communication
- Positive demeanor
Phone
Cell Phone # 254-371-1393
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Army National Guard
US Army
02.2025 - Current
Jailer
Bell County Sheriff Department
04.2023 - Current
Truck Driver Class A
HEB
05.2021 - 01.2023
Assembly Line Worker
Medivators
02.2021 - 05.2021
Manager Trainee
CVS Health
09.2019 - 08.2020
Correctional Officer III
Texas Department of Criminal Justice
05.2019 - 02.2021
Stocker
Texas Thrift Store
06.2018 - 08.2018
Assistant Manager
Show Cones
03.2017 - 05.2019
SANDWICH ARTIST
SUBWAY
05.2016 - 08.2016
Team member
College student athlete
01.2015 - 02.2019
Bachelor's degree - Criminal Justice
HOWARD PAYNE UNIVERSITY
High school diploma - General Studies
COPPERAS COVE HIGH SCHOOL