Caprice Palumbo

Provided general office support by handling clerical tasks, organizing information, and supporting team members to ensure smooth daily operations

• Maintained appropriate filing of personal and professional documentation.
• Oversaw personal and professional calendars and coordinated appointments for future events.
• Responded to emails and other correspondence to facilitate communication and enhance business processes.
• Improved time management of the executive through effective prioritization and organization of tasks.
• Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
• Displayed absolute discretion at handling confidential information.
• Aided executive in personal tasks such as scheduling appointments or running errands when needed.
• Accomplished project deadlines by assisting with task completion whenever required.

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
• Improved customer satisfaction by addressing and resolving complaints promptly.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Increased sales through effective merchandising strategies and targeted promotions.