caprice Turner
Columbia
Summary
Experienced Lead Phlebotomist and Clinical Trainer with 10+ years in patient care, specimen collection, and healthcare operations. Proven history of training new hires, leading clinical teams, and maintaining quality standards in high-volume medical environments. Adept at teaching venipuncture techniques, patient safety protocols, documentation, and professionalism.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Phlebotomist II
LabCorp
06.2019 - Current
- Perform high-volume venipuncture with accuracy and patient-centered care
- Educate patients on procedures and post-draw care
- Maintain compliance with safety, labeling, and specimen handling protocols
- Serve as a resource for newer staff members during training and onboarding
- Trained new staff on phlebotomy techniques and laboratory protocols, enhancing team efficiency.
- Implemented best practices in infection control, reducing risk of contamination during sample collection.
Lead Phlebotomist
University of Maryland St Joesph
03.2021 - 12.2024
- Trained and mentored new phlebotomy hires, improving draw success rates and confidence
- Supervised daily clinical operations and staff performance
- Led weekly team meetings focused on quality improvement and workflow efficiency
- Conducted quality control reviews to reduce specimen errors
- Resolved EMR (Cerner) order issues and trained staff on proper documentation
- Enhanced patient experience by providing efficient and accurate blood collection services.
Health Technician
Walter Reed Army Medical Center
02.2017 - 03.2019
- Performed phlebotomy, specimen processing, and vital sign collection
- Supported clinical teams with patient intake, discharge, and documentation
- Reinforced patient safety standards and infection control practices
- Assisted with staff coordination in a structured healthcare environment
- Assisted in training new phlebotomists on best practices and operational standards.
Medical Assistant/Phlebotomist
Millennium Family Practice
07.2009 - 11.2017
- Administered patient care procedures and maintained accurate medical records.
- Assisted physicians during examinations, ensuring efficient workflow and patient comfort.
- Educated patients on treatment plans and health maintenance strategies.
- Coordinated appointment scheduling and managed patient flow within the practice.
- Collected blood samples efficiently, ensuring patient comfort and adherence to safety protocols.
Education
Certificate - Patient Care Technician
School of Phlebotomy
Baltimore 05-2025
Nationally Certified - Phlebotomy
American Phlebotomy Academy
Baltimore10-2016
Certificate - Medical Assistant
Tesst College
Baltimore 11-2011
High School Diploma -
Glen Burnie Senior High School
Glen Burnie06-2008
Skills
- Venipuncture
- Order of draw
- Patient care
- Specimen handling
- Venipuncture & specimen collection instruction
- Clinical skills demonstration & evaluation
- New hire onboarding & mentoring
- Patient safety & infection control
- Adult learner support
- Documentation & EMR training
- Classroom & lab supervision
- Performance monitoring & feedback
Certification
- PT - Phlebotomy Technician
- CMA - Certified Medical Assistant
Timeline
Lead Phlebotomist
University of Maryland St Joesph
03.2021 - 12.2024
Phlebotomist II
LabCorp
06.2019 - Current
Health Technician
Walter Reed Army Medical Center
02.2017 - 03.2019
Medical Assistant/Phlebotomist
Millennium Family Practice
07.2009 - 11.2017
Certificate - Patient Care Technician
School of Phlebotomy
Nationally Certified - Phlebotomy
American Phlebotomy Academy
Certificate - Medical Assistant
Tesst College
High School Diploma -
Glen Burnie Senior High School