Capricia Hinton
Morrisville,NC
Summary
Dedicated Registered Nurse with a strong clinical background and a desire to leverage healthcare expertise in a utilization review role. Seeking opportunities to apply clinical knowledge and attention to detail to optimize healthcare resource allocation and improve patient outcomes.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Progressive, Charge Nurse
Care, HCA
01.2022 - 01.2023
- Provide leadership and oversight to progressive care unit, ensuring efficient and effective operations and delivery of high-quality patient care
- Supervise and mentor team of nurses, providing guidance, support, and feedback to promote professional growth and development
- Coordinate patient assignments and ensure appropriate staffing levels to meet patient needs and maintain safe nurse-to-patient ratios
- Collaborate with interdisciplinary healthcare teams to develop and implement comprehensive care plans for patients with complex medical conditions
- Conduct regular rounds to assess patient conditions, address any concerns, and ensure adherence to established nursing protocols and standards
- Monitor and manage patient flow, including admissions, transfers, and discharges, to optimize bed utilization and ensure timely and appropriate care
- Serve as resource for nurses, providing expertise and guidance in clinical decision-making, critical thinking, and problem-solving Facilitate effective communication and collaboration among healthcare team members, patients, and their families to promote continuity of care
- Participate in quality improvement initiatives, including data collection and analysis, to identify areas for improvement and implement evidence-based practices Ensure compliance with regulatory standards, policies, and procedures related to patient care, safety, and documentation Act as liaison between progressive care unit and other departments, fostering positive working relationships and promoting interdisciplinary teamwork
Progressive Care Nurse
HCA
01.2020 - 01.2023
- Provide direct patient care in progressive care unit, specializing in management of patients with complex medical conditions and those requiring close monitoring
- Assess and monitor patients' vital signs, cardiac rhythms, and oxygen saturation levels to detect any changes or abnormalities
- Administer medications, including intravenous medications, and ensure accurate dosages and proper administration techniques
- Collaborate with interdisciplinary healthcare teams to develop and implement individualized care plans based on patients' needs and medical conditions Perform various procedures such as wound care, tracheostomy care, and insertion of urinary catheters
- Educate patients and their families on disease management, medication administration, and lifestyle modifications to promote optimal health outcomes Respond to emergencies and provide immediate interventions to stabilize patients' conditions Document patient assessments, interventions, and outcomes accurately and in timely manner in electronic health records
- Participate in quality improvement initiatives and contribute to development of evidence-based nursing practices in progressive care unit
- Mentor and precept new nurses and nursing students, providing guidance and support in their clinical practice
- Float to intensive critical care unit and cardiac critical care unit providing critical care to unstable patients
Nurse Extern
HCA FL
- Oncology unit and Rehabilitation unit 2019-2020
- Provide direct patient care and support in hospital setting, ensuring comfort, safety, and well-being of patients
- Assist with activities of daily living (ADLs) such as bathing, dressing, grooming, and toileting, while maintaining patient dignity and privacy
- Monitor and record vital signs, including temperature, blood pressure, pulse, and respiratory rate, and report any abnormalities to nursing staff
- Assist with patient mobility and transfers, utilizing proper body mechanics and equipment to prevent injury to both patients and healthcare providers
- Collect and label specimens, such as urine and stool samples, and deliver them to laboratory for analysis
- Perform basic medical procedures under supervision of registered nurses, including phlebotomy for blood draws and insertion of urinary catheters
- Assist with patient positioning and turning to prevent pressure ulcers and promote comfort
- Ensure clean and safe environment for patients by maintaining cleanliness and organization of patient rooms and common areas
- Communicate effectively with patients, their families, and healthcare team, providing updates on patient conditions and addressing any concerns or questions Document patient care activities accurately and in timely manner in electronic health records, ensuring proper documentation of interventions and observations
Mortgage Loan Originator
Navy Federal Credit Union
01.2017 - 01.2019
- Conducted comprehensive financial assessments of clients to determine their mortgage eligibility and provide tailored loan options
- Maintained thorough understanding of mortgage products, interest rates, and lending guidelines to offer clients best solutions
- Guided clients through entire loan application process, ensuring transparency and clear communication at every stage
- Continuously stayed updated on industry regulations and compliance requirements to ensure loan files met all necessary standards
- Consistently met or exceeded sales targets and customer satisfaction goals.
Emergency Room
Patient Access, Baptist Hospital
01.2015 - 01.2017
- Understanding of various insurance plans, including verification and authorization processes for ensuring proper billing and reimbursement
- Manage multiple tasks, such as answering phones, registering patients, and verifying insurance simultaneously, is important
- Handle patient complaints or disputes in calm and professional manner
- Organized patient records and ensuring that all necessary paperwork is completed accurately
- Maintaining patient records and ensuring that all necessary paperwork is completed accurately.
Education
Master of Science - Nurse Management And Leadership
Aspen University
Phoenix, AZ10.2024
Associate Degree in Nursing - Nursing
Pensacola State College
Pensacola Beach, FL05.2020
Bachelors of Science - Business
University of Phoenix
Phoenix, AZ04.2018
Skills
- Ability to educate patients and their families on healthcare procedures, medication management, and lifestyle modifications
- Experience in monitoring and interpreting patient data to identify potential health concerns
- Computer skills to include Microsoft Office, Email, Zoom, MacBook and Skype
- Proficiency in understanding medical records, diagnoses, and treatment plans
- Skills in assessing and documenting medical criteria for treatment authorization
- Excellent communication skills, both written and verbal, to interact effectively with healthcare providers, insurance companies, and patients
- Data analysis skills to review and analyze healthcare utilization patterns and identify opportunities for improvement
- Critical thinking and problem-solving skills to interpret and apply statistical data and make informed decisions
- Ability to make timely and informed decisions while adhering to regulatory requirements
- Effective time management and organization to handle multiple cases and prioritize tasks efficiently
- Ability to meet deadlines and ensure timely communication and follow-up
- Strong ethical principles and adherence to healthcare regulations and standards
- Ability to adapt to changing healthcare policies, procedures, and technologies
Certification
Basic Life Support (BLS) Certification Advanced Cardiovascular Life Support (ACLS) Certification LICENSING REGISTERED NURSE COMPACT STATE LICENSE
Timeline
Progressive, Charge Nurse
Care, HCA
01.2022 - 01.2023
Progressive Care Nurse
HCA
01.2020 - 01.2023
Mortgage Loan Originator
Navy Federal Credit Union
01.2017 - 01.2019
Emergency Room
Patient Access, Baptist Hospital
01.2015 - 01.2017
Nurse Extern
HCA FL
Master of Science - Nurse Management And Leadership
Aspen University
Associate Degree in Nursing - Nursing
Pensacola State College
Bachelors of Science - Business
University of Phoenix
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