Summary
Overview
Work History
Education
Skills
Volunteer
Timeline
AssistantManager
Capricornus Whitley

Capricornus Whitley

Administration
Little Rock,AR

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

18
18
years of professional experience
8
8
years of post-secondary education

Work History

Behavioral Health Specialist

  • Worked closely with adults and children in community settings, at residential facilities and within homes.
  • Conducted functional behavior assessments, functional analysis, preference assessments, and assessments of basic learning and language skills to identify target behaviors and purpose of behaviors.
  • Used [Software] to document patient information, progress notes, and treatment plans.
  • Identified appropriate treatment resources and recommended patients for these services.
  • Created progress reports, assessments and charting within required timeframes.
  • Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion.
  • Conducted crisis interventions to respond to clients in crisis, assess immediate needs and provide support and resources.
  • Consulted with other staff members regarding treatment plans as deemed appropriate by team leader.
  • Adhered to ethical and legal standards for confidentiality, protecting clients' privacy.

Administrator

Arkansas Rehabilitation Services
Benton, AR
02.2018 - Current
  • Executed record filing system to improve document organization and management.
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Computerized office activities, maintained customer communications, and tracked records through delivery.
  • Networked with industry professionals to exchange best practice knowledge and stay abreast of latest developments.
  • Entered and maintained departmental records in company database.
  • Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
  • Collected, validated, and distributed information to employees.

Business Owner/Operator

Allstar-Kuts Beauty & Barber
Little Rock, AR
05.2005 - Current
  • Kept all building areas and equipment functional and well-organized to promote business performance.
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Employed prompt decision-making and in-depth research to resolve issues.
  • Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
  • Trained and motivated employees to perform daily business functions.
  • Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
  • Oversaw end-to-end business processes to maintain proficiency and profitability.
  • Adhered to regulatory and policy changes and made necessary adjustments to maintain overall success.
  • Conducted audit inspections and independent checks to verify parts and materials.
  • Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Prepared annual budgets with controls to prevent overages.
  • Served as principal stakeholder over organization's complete operations.
  • Served as primary point-of-contact with suppliers and contractors to achieve inventory expectations.

Security Officer

Pulaski County Special School District
Sherwood, AR
08.2016 - 05.2017
  • Screened individuals and prevented passage of prohibited articles into restricted areas.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Reported suspicious activities and persons to law enforcement.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
  • Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.

Security Officer

Jones Security
Little Rock, AR
04.2014 - 07.2015
  • Screened individuals and prevented passage of prohibited articles into restricted areas.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Reported suspicious activities and persons to law enforcement.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
  • Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
  • Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
  • Responded quickly to emergency situations to assess and deflect issues.

Administrative Manager

Independent Management Services
Little Rock, AR
03.2011 - 08.2013
  • Trained employees in company and regulatory compliance requirements to promote conformance.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Analyzed data related to administrative costs and spending trends to prepare budgets for personnel.
  • Developed and implemented improved filing systems for enhanced order and accuracy.
  • Met department budgets by monitoring and reporting on office expenses.
  • Improved office operations by automating client correspondence, record tracking and data communications.
  • Developed internal requirements and standards to minimize regulatory risks and liability across programs.
  • Communicated corporate objectives to various divisions to meet deadlines and adhere to company budgets.

Residential Manager

Little Rock Job Corps
Little Rock, AR
08.2008 - 08.2010
  • Devised and implemented patient and resident care plans, programs, policies and procedures.
  • Coordinated vendors such as carpet cleaners, tilers, cable suppliers and satellite and phone service providers.
  • Screened and reviewed resident applications by completing credit and criminal background checks and verifying employment and previous rental history.
  • Provided for peaceful and safe tenant relations through complaint management and conflict resolution.
  • Implemented and enforced policies and procedures to maintain properties to highest standards.
  • Kept properties in compliance with local, state and federal regulations.

Behavioral Health Technician

Bridgeway Behavioral Health
North Little Rock, AR
03.2006 - 06.2010
  • Built and maintained positive staff relationships to promote teamwork and better serve clients.
  • Facilitated on-site activities, support groups, and outings for clients.
  • Searched resident belongings prior to and during stays.
  • Taught clients how to complete basic household chores and prepare food.
  • Conducted client rounds to check on residents.
  • Engaged with colleagues in treatment team meetings to promote positive patient treatment outcomes.
  • Applied de-escalation and limit-setting techniques to promote patient cooperation.
  • Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
  • Supported patients needing medical care to relieve patient anxiety and promote positive outcomes.
  • Participated in multidisciplinary team meetings to discuss progress and treatment plans of clients.
  • Implemented evidence-based therapeutic interventions to help clients manage mental health difficulties.
  • Facilitated group therapy sessions to help clients develop coping strategies and social skills.

Education

Associate of Applied Science - Social Sciences

Pulaski Technical College
North Little Rock, AR
01.2009 - 05.2011

Technical - Cosmetology

Eaton Beauty Stylist College
Little Rock, AR
05.2003 - 05.2005

High School Diploma -

North Little Rock High School
North Little Rock, AR
09.1989 - 05.1993

Skills

    Assessment reports and other documentation

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Volunteer

 

ACTS MINISTRIES, - Pastor Frank H. Stewart, NLR AR (2010- Present) 

Men’s Ministry Facilitator, Teen Mentor- (Afterschool & Summer) 


Certificate of Leadership Training, The STAND Foundation, Inc. - Toby Daughtery- Chief Recruiter  NLR AR (2018- present) 

  Advanced Leadership Program (Mentoring Activities) 


Business & Community Summer Events- 

Back-to-School Volunteer Programs Baring Cross Community & Dunbar Community Center (Providing Services & School Supplies) 

Timeline

Administrator

Arkansas Rehabilitation Services
02.2018 - Current

Security Officer

Pulaski County Special School District
08.2016 - 05.2017

Security Officer

Jones Security
04.2014 - 07.2015

Administrative Manager

Independent Management Services
03.2011 - 08.2013

Associate of Applied Science - Social Sciences

Pulaski Technical College
01.2009 - 05.2011

Residential Manager

Little Rock Job Corps
08.2008 - 08.2010

Behavioral Health Technician

Bridgeway Behavioral Health
03.2006 - 06.2010

Business Owner/Operator

Allstar-Kuts Beauty & Barber
05.2005 - Current

Technical - Cosmetology

Eaton Beauty Stylist College
05.2003 - 05.2005

High School Diploma -

North Little Rock High School
09.1989 - 05.1993

Behavioral Health Specialist

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