Capricornus Whitley
Little Rock,AR
Summary
Dynamic individual with hands-on experience in Developmental Teamwork and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
20
20
years of professional experience
Work History
Barber Stylist/Operator
Allstar-Kuts Beauty & Barber
05.2005 - Current
- Kept all building areas and equipment functional and well-organized to promote business performance
- Put together realistic budgets based upon costs and fees for successfully operating business
- Employed prompt decision-making and in-depth research to resolve issues
- Oversaw 100% business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs
- Trained and motivated employees to perform daily business functions
- Adhered to regulatory and policy changes and made necessary adjustments to maintain overall success
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers
- Served as primary point-of-contact with suppliers and contractors to achieve inventory expectations
Administrator
Arkansas Rehabilitation Services
02.2018 - 08.2023
- Executed record filing system to improve document organization and management
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data 100% daily
- Computerized office activities, maintained customer communications, and tracked records through delivery
- Networked with industry professionals to exchange best practice knowledge and stay abreast of latest developments
- Entered and maintained departmental records in company database
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel
- Collected, validated, and distributed information to employees
Behavioral Health Specialist
Methodist Family Health
06.2017 - 12.2018
- Worked closely with adults and children in community settings, at residential facilities.
- Conducted 100% of functional behavior assessments, functional analysis, preference assessments, and assessments of basic learning and language skills to identify target behaviors and purpose of behaviors
- Used EHR to document patient information, progress notes, and treatment plans
- Identified appropriate treatment resources and recommended patients for these services
- Created progress reports, assessments and charting within required timeframes
- Conducted crisis interventions to respond to clients in crisis, assess immediate needs and provide support and resources
- Consulted with other staff members regarding treatment plans as deemed appropriate by team leader
- Adhered to ethical and legal standards for confidentiality, protecting clients' privacy
Security Officer
Pulaski County Special School District
08.2014 - 05.2017
- Screened individuals and prevented passage of prohibited articles into restricted areas
- Oversaw 100% of daily monitoring and patrolled buildings, grounds, and work sites
- Reported suspicious activities and persons to law enforcement
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds
- Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building
Administrative Manager
Independent Management Services
03.2011 - 08.2013
- Trained employees in company and regulatory compliance requirements to promote conformance
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving
- Analyzed data related to administrative costs and spending trends to prepare budgets for personnel
- Developed and implemented improved filing systems for enhanced order and accuracy
- Met department budgets by monitoring and reporting on office expenses
- Improved 90% office operations by automating client correspondence, record tracking and data communications
- Developed internal requirements and standards to minimize regulatory risks and liability across programs
- Communicated corporate objectives to various divisions to meet deadlines and adhere to company budgets
Residential Manager
Little Rock Job Corps
08.2008 - 08.2010
- Devised and implemented patient and resident care plans, programs, policies and procedures
- Coordinated vendors such as carpet cleaners, tilers, cable suppliers and satellite and phone service providers
- Screened and reviewed resident applications by completing credit and criminal background checks and verifying employment and previous rental history
- Provided for peaceful and safe tenant relations through complaint management and conflict resolution
- Implemented and enforced 100% of policies and procedures to maintain properties to highest standards
- Kept properties in compliance with local, state and federal regulations
Education
Certificate of Completion - Intro To Finish Cabinetry Methods Phases I & II
Pulaski Technical College (Dassault Falcon Jet)
North Little Rock, AR12-2015
Associate of Applied Science - Social Sciences
Pulaski Technical College
North Little Rock, AR05.2011
Technical - Cosmetology
Eaton Beauty Stylist College
Little Rock, AR05.2005
High School Diploma -
North Little Rock High School
North Little Rock, AR05.1993
Skills
- Assessment reports and other documentation
- Interpersonal and written communication
- Intervention strategies and techniques
- Case documentation
- Clinical interventions
- Expertise in crisis intervention techniques
- Records management
- Office administration
Timeline
Administrator
Arkansas Rehabilitation Services
02.2018 - 08.2023
Behavioral Health Specialist
Methodist Family Health
06.2017 - 12.2018
Security Officer
Pulaski County Special School District
08.2014 - 05.2017
Administrative Manager
Independent Management Services
03.2011 - 08.2013
Residential Manager
Little Rock Job Corps
08.2008 - 08.2010
Barber Stylist/Operator
Allstar-Kuts Beauty & Barber
05.2005 - Current
Technical - Cosmetology
Eaton Beauty Stylist College
High School Diploma -
North Little Rock High School
Certificate of Completion - Intro To Finish Cabinetry Methods Phases I & II
Pulaski Technical College (Dassault Falcon Jet)
Associate of Applied Science - Social Sciences
Pulaski Technical College
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