Caprindess Jones

Milwaukee,WI

Summary

Familiar with following security standards, advocating for student resources and utilizing relationship-focused approaches to maximize satisfaction. Personable, amiable and open communication style paired with excellent interpersonal, critical thinking and problem-solving skills. Accurately and efficiently updates logs and reports.

Compassionate professional in the field of residential guidance, known for high productivity and efficiency in task completion. Possess specialized skills in conflict resolution, program development, and community building. Excel in empathy, communication, and leadership, ensuring positive outcomes in diverse living environments.

Resident Assistant with experience in leadership and administrative duties. Committed to helping residents grow and feel empowered. Proficient in professional speaking, problem-solving, event planning and mediation. Positive attitude, excellent behavior, and perfect role model for campus residents.

Reliable residential support professional supports students in navigating and integrating aspects of campus life. Offering several years of related experience and commitment to making positive impact on students. Keeps students' safety and well-being as top priorities.

Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.

Overview

years of professional experience

Work History

Resident Assistant/Assistant Floor Manager

Lindengrove Communities LLC

New Berlin, Wisconsin

02.2021 - Current

Made beds daily and performed light housekeeping duties in resident apartments and common areas.
Responded to crisis situations quickly to maintain calm and immediately determine level of assistance needed.
Participated in professional development opportunities to improve skills and knowledge in student affairs.
Guided residents in the development of personal and academic goals, promoting success and growth.
Maintained accurate records of incidents that occurred in the residence hall.
Collaborated with housing staff to coordinate move-in and move-out processes for residents.
Offered academic and personal support to residents, referring them to campus resources when necessary.
Mentored new resident assistants during their training period.
Facilitated weekly floor meetings to foster community and communicate policy updates.
Devised various activities for social, educational and recreational resident programs.
Responded to resident inquiries and concerns in a timely and empathetic manner.
Cared for incontinent residents, routinely checking clothing and linens to keep clean and dry.
Developed strong and trusting rapport with patients to facilitate smooth, quality care.
Facilitated bereavement groups and provided counseling and emotional support to help residents cope with loss.
Completed routine rounds, checking with residents to meet care needs.
Led training sessions for new resident assistants, sharing best practices and experiences.
Led campus tours, new resident orientation and ongoing educational sessions.
Answered telephones and routed calls or delivered messages.
Maintained clean and well-organized environment for client happiness and safety.
Transported residents to activities and meals.
Served as a first responder to emergencies, implementing crisis management protocols efficiently.
Responded to emergency situations within the residence hall.
Conducted regular room inspections to ensure compliance with housing policies.
Supervised medication administration, personal hygiene and other activities of daily living.
Fostered relationships with residents and worked with new residents to optimize acclimation and ease transition to new living environment.
Participated in regular staff meetings with Resident Director.
Monitored assigned areas for cleanliness and security purposes.
Acted as a liaison between residents and campus services, facilitating access to support as needed.
Developed positive relationships with all members of the residence hall community.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Managed household errands and other essential duties.
Reviewed completed work to verify consistency, quality, and conformance.

CBRF CAREGIVER

HOLISTIC HOME AND HOSPICE HEALTHCARE

Milwaukee, WI

01.2019 - 05.2024

Encouraged residents to participate in activities of daily living to enhance personal dignity.
Coordinated transportation services for clients when necessary.
Collected and recorded patients' blood pressure, pulse, and respirations (TPRs) to evaluate and note basic health status.
Built strong and trusting rapport with clients and loved ones.
Maintained detailed records of services performed on clients.
Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
Ensured compliance with all applicable laws, regulations and standards governing home health care services.
Helped clients get in and out of beds and wheelchairs.
Developed plans for respite care when needed based on availability of family members or other caregivers.
Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
Assisted clients with maintaining good personal hygiene.
Monitored vital signs and medication use, documenting variances, and concerning responses.
Examined and treated patient lacerations, contusions, and physical symptoms and referred patients to other medical professionals.
Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
Followed care plan and directions to administer medications.
Administered prescribed medications on a timely basis following care plan instructions.
Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.

Resident Assistant/Front of House Manager

Safe Haven Adult Family LLC.

Milwaukee, Wisconsin

05.2013 - 10.2021

Assisted in the enforcement of residence hall policies to ensure a safe and respectful community.
Made beds daily and performed light housekeeping duties in resident apartments and common areas.
Created a welcoming and inclusive environment for all residents, celebrating diversity and promoting equity.
Responded to crisis situations quickly to maintain calm and immediately determine level of assistance needed.
Supervised and monitored activities of residents in the dormitory to ensure compliance with rules and regulations.
Developed positive relationships with all members of the residence hall community.
Completed routine rounds, checking with residents to meet care needs.
Cared for incontinent residents, routinely checking clothing and linens to keep clean and dry.
Guided residents in the development of personal and academic goals, promoting success and growth.
Conducted weekly floor meetings to discuss safety protocols, campus resources, and upcoming events.
Maintained clean and well-organized environment for client happiness and safety.
Supervised medication administration, personal hygiene and other activities of daily living.
Facilitated weekly floor meetings to foster community and communicate policy updates.
Mentored new resident assistants during their training period.
Responded to emergency situations within the residence hall.
Answered telephones and routed calls or delivered messages.
Provided conflict resolution and mediation between residents to maintain a positive living environment.

Education

High School Diploma -

Washington High School