GIDEON ADJEI
Overland Park,United States
Summary
Reliable, dedicated and Goal-oriented IT professional with exceptional insight when troubleshooting routers, switches, and firewalls. I have a strong background in networking security, technical writing, linux administrations and end-user training.
Overview
6
6
years of professional experience
7
7
Certification
Work History
IT Sector Coordinator
Department of Commerce, Kansas
Topeka, KS
01.2023 - Current
- Delivered leadership and technical expertise to personnel with planning and evaluation of effective instructional technology throughout state.
- Updated our intermediary's information technology plan to prioritize technology needs.
- Helped IT companies take advantage of current state resources to improve business processes and productivity.
- Highlighted business priorities with intermediaries and directed workflow to ensure high-level performance.
- Created and executed policies, procedures and training for network resource administration and business continuity.
- Built and established strong partnerships with teams, sponsors and intermediaries
- Reviewed project risks and devised proactive strategies to avoid potential roadblocks.
- Attracting potential IT businesses to the registered apprenticeship program either as a sponsor or an intermediary
- Reviewing programs occupations to ensure they are meeting federal standards (thus ensuring the five areas of NIST are being captured etc.) before forwarding them to the Kansas Apprenticeship Council for approval.
- Briefing the State's director of apprenticeship on the state of apprenticeship programs in the IT sector on a weekly basis.
- I train new apprenticeship coordinators on how to utilize the available tools and resources to manage their apprentices or apprenticeship programs.
- Auditing registered apprenticeship programs to ensure they are on track and provide recommendations to where an update is needed
- I host bi-weekly meetings with intermediaries to track their success and suggest measures to help meet their goals in the grant statement.
- I initiate virtual meetings with IT businesses in Kansas and connect them to our intermediaries to build registered apprenticeship programs.
Network Administrator
TNN Computech
Newberry, SC
02.2020 - 01.2023
- Setting up user accounts, permissions and passwords and defined network policies and procedures.
- Designed operational support system to monitor, control, analyze and manage computer network on the cisco dashboard
- Reconnaissance of greenfield and brownfield sites to design network architecture
- Assisting remote employees and made recommendations on handling system problems at home offices.
- Provided troubleshooting and testing to support network.
- Supervised configuration of local area network, wide area network and corporate Internet system.
- Performed routine troubleshooting and network monitoring.
- Delivered software patches to network computers and performed regular data backups to for optimum security compliance.
- Managing and updating company's cisco dashboards.
- Installing Cisco Meraki, P2P and Cisco access points
- Installing IT server racks and ensuring cables are connected to the right ports
Mortgage Default Specialist
James B Nutter & Co
Kansas City, MO
02.2017 - 02.2020
- Accepted and processed customer payments and applied toward account balances.
- Answered client questions about factors affecting credit and recommended suggestions to improve credit scores.
- Evaluated client situations and recommended optimal products to meet individual needs.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Planned and completed group projects, working smoothly with others.
- Maintained updated knowledge through continuing education and advanced training.
- Assisted with customer requests and answered questions to improve satisfaction.
- Identified needs of customers promptly and efficiently.
Education
Associate of Applied Science - Information Technology - Networking
Johnson County Community College
Overland Park, KS05.2020
Bachelor of Science - Business Administration And Management
University of Cape Coast
Cape Coast,09.2012
High School Diploma -
Penn Foster Career School
Scranton, PASkills
- MySQL/Mariadb
- NMAP, Wireshark, hashcat etc
- End-user Training
- Network troubleshooting
- Expert in Installations and Configuration of Cisco Meraki & APs
- Kali-Purple
- Technical Writer
- Microsoft 365
- Project Coordination
- Team Building
- Motivational Leadership
- Government (RAP) Administration
Languages
English
Native/ Bilingual
French
Professional
Akan
Native/ Bilingual
Fante
Native/ Bilingual
Certification
- Google IT Support Professional
- CompTIA Network+
- Cisco Certified Network Associate
- CompTIA Security+
- CompTIA PenTest+
- CompTIA CySA+
- AWS CCP
Hobbies
- Working out
- Playing Soccer
- Reading
- Researching Everything (Friend of Google)
Affiliations
- National Society of Leadership & Success
- Phi Theta kappa Honors Society
- President's Honor
Referees
Professor Andrew Lutz
Digital Forensics Professor
Johnson County Community College
Overland Park, KS 66210
TEL:(913) 469-8500
Courtney Goucher
Manager/Director
Kansas Department of Commerce
Topeka Kansas
TEL: (785) 409-2194
Kendall King
James B. Nutter
Manager
Kansas City Missouri
TEL: (660) 924-3654
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
IT Sector Coordinator
Department of Commerce, Kansas
01.2023 - Current
Network Administrator
TNN Computech
02.2020 - 01.2023
Mortgage Default Specialist
James B Nutter & Co
02.2017 - 02.2020
Associate of Applied Science - Information Technology - Networking
Johnson County Community College
Bachelor of Science - Business Administration And Management
University of Cape Coast
High School Diploma -
Penn Foster Career School
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