Cara ankarlo
spring,TX
Summary
Dynamic and adaptable professional with experience at Starbucks, excelling in high-pressure environments. Demonstrated exceptional customer service and espresso machine operation, enhancing team efficiency and customer satisfaction. Fostered positive relationships, leveraging friendly demeanor and active listening to exceed service goals. Proven ability to master tasks quickly, contributing to team success and operational excellence.
Overview
5
5
years of professional experience
Work History
Barista
Starbucks
11.2019 - 10.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Team Member
PDQ Restaurant
08.2019 - 11.2019
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
Education
Bachelor of Arts - Business Administration
Arizona State University
Tempe, AZ05-2026
Associate of Arts -
Lone Star College
Houston, TX05-2019
Skills
- Friendly and outgoing
- Opening and closing duties
- Active listener
- Cleanliness
- Exceptional customer service
- Espresso machine operation
- Excellent memory
- Adaptive and creative
Timeline
Barista
Starbucks
11.2019 - 10.2024
Team Member
PDQ Restaurant
08.2019 - 11.2019
Bachelor of Arts - Business Administration
Arizona State University
Associate of Arts -
Lone Star College
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