CARA CASEY
Huntington,WV
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Discharge Throughput Manager
St. Mary's Medical Center
05.2024 - Current
- Developed and implemented strategic plans to optimize workflow efficiency and resource allocation.
- Streamlined communication processes between clinical staff, administration, and patients for improved service coordination.
- Mentored junior managers on effective leadership practices and performance management techniques.
- Analyzed data trends to inform decision-making and improve overall hospital performance metrics.
- Collaborated with senior leadership on budget planning and financial management strategies to sustain operations.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Reduced days over expected from averaging 1500 to 500.
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
- Coordinated with IT department to upgrade technology infrastructure, enhancing operational efficiency and data security.
ED Care Manger
St. Mary's Medical Center
06.2022 - 05.2024
- Trained and mentored junior staff on best practices in patient management and care documentation.
- Developed and implemented personalized care plans for patients, enhancing overall treatment outcomes.
- Streamlined communication between patients, families, and healthcare providers to improve service delivery.
- Conducted regular assessments of patient needs to ensure appropriate resources were allocated effectively.
- Facilitated discharge planning processes, ensuring smooth transitions from hospital to home care settings.
- Monitored compliance with healthcare regulations and institutional policies to maintain high-quality standards of care.
- Initiated quality improvement projects that enhanced patient satisfaction scores and reduced readmission rates.
- Communicated with healthcare providers to facilitate continuity of care.
- Participated in team meetings and trainings to stay updated on best practices and new developments in care management.
Referral Coordinator
St. Mary's Medical Center
12.2015 - 05.2024
- Coordinated patient referrals to ensure timely access to specialists and services.
- Implemented tracking systems for referral status updates, promoting transparency in care coordination.
- Collaborated with interdisciplinary teams to optimize patient referral processes and outcomes.
- Demonstrated strong attention to detail and organizational skills in managing a high volume of referrals while maintaining exceptional levels of patient care.
- Managed electronic health records efficiently, safeguarding sensitive patient information while expediting the referral process.
- Developed and maintained strong working relationship with referral sources to streamline processing.
Staff Charge Nurse, Intermediate Care Unit (IMCU)
St. Mary's Medical Center
04.2009 - 05.2022
- Supervised nursing staff to ensure optimal patient care and adherence to protocols.
- Coordinated patient admissions and discharges, enhancing workflow efficiency across departments.
- Mentored junior nurses, fostering skill development and improving team performance.
- Implemented quality improvement initiatives to elevate patient safety standards and outcomes.
- Developed and maintained effective communication with multidisciplinary teams for holistic patient management.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
- Collaborated with other healthcare professionals to provide quality patient care.
- Served as a liaison between nursing staff, physicians, and management, fostering open communication channels among all parties involved in patient care.
- Participated in quality improvement initiatives, contributing to the development of best practices within the department.
- Improved team morale and reduced turnover by implementing regular feedback sessions and career development opportunities.
Staff Nurse, LPN (Nursing Home)
Riverbends Healthcare Home
08.2005 - 12.2011
- Administered medications and treatments in accordance with established protocols.
- Monitored patient vital signs and reported significant changes to healthcare team.
- Educated patients and families on treatment plans and recovery processes.
- Collaborated with multidisciplinary teams to optimize patient care strategies.
- Developed and revised nursing protocols to enhance operational efficiency.
- Led quality improvement initiatives, resulting in better patient outcomes and satisfaction scores.
- Demonstrated excellent time management skills while juggling multiple priorities in a fast-paced environment.
Education
Bachelor of Science - BSN
Ohio University (Southern Campus)
Ironton, OH12.2013
Associate of Science - RN
Ohio University (Southern Campus)
Ironton, OH11.2008
Diploma - LPN
Collins Career Center
Chesapeake, OH04.2005
Associate of Applied Science - Health Information Technology And MA
Marshall University
Huntington, WV07.2002
Skills
- Critical thinking
- Team leadership
- Time management
- Decision-making
- UR skills in MCG and InterQual
- Complex Problem-solving
- Task delegation
- Goal setting
- Project management
- Project planning
- Excellent skills in Cerner EHR
- Tableau
- MS office
- Process improvement
Accomplishments
- Documented and resolved patient transportation issues home which led to decreased days over expected for the organization.
- Used Microsoft Excel to track nursing units discharge times to improve hospital throughput.
- Achieved $100,000 saving for one year in transportation cost by implementing the use of Uber Health.
- Collaborated with team of 10 in the development of throughput strategies.
- Opened a 12 chair discharge lounge on my own that helped decrease bed holds in the ED.
- Created a discharge lounge dashboard in Excel.
- Collaborated with team of 5 in the development of a throughput dashboard.
Certification
BLS
Certificate in Data Analysis in Healthcare
Timeline
Discharge Throughput Manager
St. Mary's Medical Center
05.2024 - Current
ED Care Manger
St. Mary's Medical Center
06.2022 - 05.2024
Referral Coordinator
St. Mary's Medical Center
12.2015 - 05.2024
Staff Charge Nurse, Intermediate Care Unit (IMCU)
St. Mary's Medical Center
04.2009 - 05.2022
Staff Nurse, LPN (Nursing Home)
Riverbends Healthcare Home
08.2005 - 12.2011
Associate of Science - RN
Ohio University (Southern Campus)
Diploma - LPN
Collins Career Center
Associate of Applied Science - Health Information Technology And MA
Marshall University
Bachelor of Science - BSN
Ohio University (Southern Campus)