Highly organized and dependable professional with experience in customer service, administrative support, and property management. Known for excellent communication, multitasking, and problem-solving abilities. Skilled at maintaining a positive client experience, streamlining office operations, and handling sensitive information with discretion.
Overview
11
11
years of professional experience
Work History
Property Management Specialist
Independent
01.2022 - 12.2024
- Coordinated scheduling, vendor communications, and tenant relations for short-term and long-term rental properties.
- Managed invoices, rent collection, maintenance requests, and property upkeep.
- Maintained detailed records and improved filing systems to support seamless daily operations.
Administrative Assistant
Gulf Coast Telecom
01.2017 - 01.2021
- Provided clerical support including managing calendars, answering phones, and organizing files.
- Assisted with patient intake, document preparation, and data entry while ensuring HIPAA compliance.
- Maintained a high level of professionalism and confidentiality in a fast-paced healthcare environment.
Certified Surgical Technologist
Surgical Center For Excellence
03.2015 - 05.2019
Anticipated surgeons needs and handed instruments and supplies to surgeons during procedures.
Setup operating and surgery rooms by preparing equipment and supplies for upcoming procedures.
Demonstrated adaptability when faced with emergency situations or unexpected complications during surgeries, providing prompt support to surgical teams.
Expedited surgery room turnover times by swiftly preparing operating rooms for subsequent surgeries, maximizing efficiency within the department.
Assisted surgeons in complex procedures, ensuring efficient completion and minimized complications.
Reduced surgery time by effectively anticipating surgeon''s needs and providing timely assistance.
Enhanced patient safety by maintaining a sterile surgical environment and adhering to strict protocols.
Gathered and set up equipment, tools, and supplies and arrange instruments according to surgeons' preferences or instruction.
Ensured proper handling of specimens during surgeries, aiding in accurate diagnostic results for patients.
Evaluated procedure needs and set up equipment, tools, supplies, and instruments.
Mentored junior staff members on proper techniques and best practices within the field of surgical technology, promoting professional growth among peers.
Performed accurate instrument counts, preventing potential surgical complications due to retained items.
Created unobstructive operative fields by using retractors, sponges, and suction and irrigating equipment.
Contributed to reduced infection rates by diligently practicing proper sterilization techniques for instruments and equipment.
Delivered exemplary assistance and support to surgeons during general, gynecological, orthopedic, neurological, and plastic surgery procedures.
Prepared instruments for terminal sterilization and reset surgical suites for next procedure.
Used sutures, staples, clips and other tools to close wounds.
Created safe operating environments for invasive and non-invasive procedures.
Collected, prepared and disposed of medical specimens.
Achieved consistent performance evaluations through dedication to excellence in patient care, teamwork, and adherence to established protocols.
Maintained high infection control standards.
Decontaminated, cleaned, assembled, packaged, sterilized, stored, and distributed reusable surgical instrumentation and equipment.
Completed continuing education units, staying up to date on surgical technology and meeting organizational requirements.
Customer Service Representative
Coastal Retail & Services
01.2014 - 2016
- Delivered friendly and effective service to customers in person and over the phone.
- Resolved concerns quickly and efficiently, resulting in a 95% customer satisfaction rating.
- Trained new staff and supported team leaders in daily store operations.