Adaptable, result-oriented manager with 12 years of experience offering quality food services. Skilled in food safety, development of management and crew, operations, and customer satisfaction in a fast-paced setting.
Manage hiring,selecting, and onboarding all crew and managers. Development of management pipeline. This includes training managers to become General managers and external management.
Lead training through culture and systems. I oversee and validate my leaders and certified trainers are coaching the crew effectively.
Create schedules and sales projections to ensure an excellent guest and team experience.
An example and oversee an excellent guest experience through hospitality, efficient flow of customers, and consistent taste of safe and delicious food.
Ensure my leaders hit these targets by managing their departments to achieve consistent standards.
Conduct daily Ecosure audits,HACCPs, and throughput audits.
Manage all aspects of daily operations; including hitting sales plan, food cost, labor cost, conducting inventory's, truck orders, vendor relations, timekeeping, maintenance and facilities work orders, facilities audits, food safety audits, cash audits, employee performance reviews.
Led Martial arts classes for ages 5 to 60.
Integrated lessons to strengthen student's focus, leadership skills, and taught "skills for life".
Offered personalized private coaching
Conducted effective warm-up routines that reduced instances of muscle strain or injury among students.
Cleaned and organized the school
Conducted inventory counts, sales of memberships, uniforms, training weapons and gear, student retention, and an afterschool/ summercamp counselor.
Health department scores have always been a 100 in every Chipotle I have worked.
I have achieved 7 scores of 100 on Ecosure in the past 3 years. 3 scores of 99.