Admissions Intake Specialist seeking career advancement opportunities in a meaningful work environment. Looking for a challenging and involved workplace to apply current knowledge and experience to support the mission. Professional references will be provided upon request.
Overview
4
4
years of professional experience
Work History
Admissions Intake Specialist
Commonwealth Center For Children And Adolescents
01.2024 - Current
Adheres strictly to HIPPA privacy laws.
Connects with the CSB's to ensure clients are properly placed in in-patient psychiatric facilities.
Connects with private facilities to follow up about bed placement for clients.
Works with private facilities to ensure bed purchases are completed when necessary.
Contacts parents to advise them of their childs arrival and CCCA policies.
Screens all referral's for admissions to ensure all necessary documentation is provided.
Sends out all necessary information to treatment teams and nursing for new clients.
Maintains positive and professional relationships with all outside personnel; JDC, Courts, REACH services, parents of clients, etc.
Provides parents and social workers with all consent forms pertaining to new admissions.
Creates professional and personal relationships with social workers and nursing staff.
Answers all phone calls in a timely manner.
Greats new admissions respectfully and ensures their personal information is correct.
Ensures all documentation is precise and accurate when updating admissions notes, BHL, and when placing clients into AVATAR.
Public Safety Officer
Western State Hospital
06.2023 - 01.2024
Trained new Officers at the CCCA under the FTO program.
Responded to all crises to assist in maintaining the safety of patients and staff.
Worked closely with the patients at both Western State Hospital and the Commonwealth Center for Children and Adolescents
Conducted walkthroughs of the entire facility to ensure no new issues have arisen.
Attended training sessions related to public safety issues such as first aid and CPR certification courses.
Enforced traffic and parking regulations.
Assisted in training CCCA employees in Code-Purple training.
Created reports documenting the events of the shift.
Adhered strictly to federal, state, and local guidelines concerning in-patient psych care.
Transported patients to and from the facility for scheduled appointments.
Worked closely with nursing and administrative staff to ensure that operations are running smoothly.
Crisis Prevention Officer
Western State Hospital
12.2022 - 06.2023
Responds to crisis situations when severe mental health and behavioral issues arise
Delivers specific care, minimizing issues through close collaboration with peers and management
Adheres strictly to federal, state, and local guidelines in relation to in-patient psych care
Recommended changes in procedures to emphasize officer safety.
Maintained positive working relationship with fellow staff and management.
Uses therapeutic options, resulting in the safety of peers and clients
Works with a diverse group of coworkers to accomplish goals and address issues related to our client's needs
Creates therapeutic relations with clients to build trust and ensure safety
Engages with clients immediately after noticing a shift in mood, to prevent a crisis from occurring
DEFUSE instructor
Reports incidents as they occur.
Military Police (31B)
United States Army
01.2021 - 10.2022
Supervised the attendance of military related schools
Oversaw and managed the completion of packets as the noncommissioned officer in charge (NCOIC) of schools, as a lower enlisted soldier
Supervisor of Administrative responsibilities pertaining to military schools.
Sent over 50 officers, noncommissioned officers, and soldiers to military schools to further their careers
Presented weekly updated slides of the number of those attending schools, those who completed or failed schools, and those who were getting prepared to go, to the company Commander
Maintained accountability of entire company’s training and schools
Tracked status’ of defense travel system (DTS) authorizations to allow soldiers to get to and from off post schools on time
Worked closely with the company, battalion, and brigade Commanders, to ensure compliance with schools and training were complete or set up to be, in a timely manner
Enforced military laws and regulations
Monitored suspicious persons, situations, and unusual activities while on patrol
Used negotiation techniques during arrests
Drafted reports on incidents throughout shift, which encompassed theft, damage to property, traffic violations, and other issues
Provided 24-hour armed security while in the field to ensure the safety of the Chain of Command and other soldiers
Monitored the authorized access to restricted areas by employees and visitors to prevent unexpected situations
Directed and controlled crowds on and off base for holiday events and traffic accidents
Manager
Sonic Drive In
10.2019 - 12.2020
Trained crew members
Assigned tasks to crew members
Managed shifts in absence of store manager
Organized store and maintained standards in relation to store policy
Created relations with customers to ensure their return
Sent daily sales reports to corporate and maintained the money in the safe
Made bank runs for opening and closing shifts to ensure accountability and compliance of sales
Conducted payroll responsibilities to ensure all employees had the correct hours and time
Supervised staff performing daily tasks and duties
Adhered to and enforced store policies and procedures to maintain regulatory and legal compliance
Completed opening and closing procedures.
Education
Associate of Science in Medical Administrative Billing and Coding -
Keiser University
Fort Lauderdale, FL
07.2024
High School Diploma -
Waynesboro High School
Waynesboro, VA
01.2020
Skills
Supervision & Leadership
Administrative Skills
First Aid/CPR Certified
Reliable, Trustworthy, Dependable
Planning & Organizing
Teamwork & Building
Customer Service
Payroll Responsibilities
Problem-Solving
Conflict De-Escalation
Certification
Timeline
Admissions Intake Specialist
Commonwealth Center For Children And Adolescents
01.2024 - Current
Public Safety Officer
Western State Hospital
06.2023 - 01.2024
Crisis Prevention Officer
Western State Hospital
12.2022 - 06.2023
Military Police (31B)
United States Army
01.2021 - 10.2022
Manager
Sonic Drive In
10.2019 - 12.2020
Associate of Science in Medical Administrative Billing and Coding -
Keiser University
High School Diploma -
Waynesboro High School
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