Summary
Overview
Work History
Education
Skills
Timeline
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Cara Eaton

Mashpee,MA

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Dynamic professional with demonstrated success in developing and executing innovative marketing strategies to boost sales, while maintaining operational efficiency. Skilled in budget management to reduce costs and maximize profits. Passion providing quality products to customers.

Overview

13
13
years of professional experience

Work History

Manager of Operations

Marketplace Cafe
05.2015 - Current
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Partnered with vendors and suppliers to effectively manage and budget.
  • Trained new employees on proper protocols and customer service standards.
  • Interacted well with customers to build connections and nurture relationships.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Assisted in recruiting, hiring and training of team members.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Implemented business strategies, increasing revenue and effectively targeting new markets.

Teacher

Falmouth Public Schools
08.2010 - 06.2017
  • Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
  • Incorporated multiple types of teaching strategies into classroom.
  • Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
  • Supported student physical, mental, and social development using classroom games and activities.
  • Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Conducted evaluations to measure performance and progress of students, providing guidance for areas requiring improvement.
  • Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.

Education

Master of Science - Elementary Education

Westfield State University
Westfield, MA
05.1999

Skills

  • Quality Standards
  • Training Programs
  • Overseeing Employees
  • Customer Satisfaction
  • Marketing Campaigns
  • Customer Care
  • Quality Assurance
  • Inventory Tracking and Management
  • Hiring and Onboarding
  • Improve Performance
  • Business Growth Initiatives
  • Strategize Business Plans
  • Staff Training

Timeline

Manager of Operations

Marketplace Cafe
05.2015 - Current

Teacher

Falmouth Public Schools
08.2010 - 06.2017

Master of Science - Elementary Education

Westfield State University

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Cara Eaton