Cara Flage
Holland,MI
Summary
Capable and excited for helping users correct problems with computer systems, mobile devices, and peripheral equipment. Consciousness about usability and security concerns. Comfortable working alone to successfully investigate and troubleshoot problems. Resourceful in technology support, known for high productivity and efficient task completion. Results-driven individual with a solid track record in delivering quality work. Known for communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
19
19
years of professional experience
Work History
Production Quality Technician
Metal Flow Corporation
Holland, MI
10.2006 - Current
- Completed routine inspections of components and products to fulfill quality assurance requirements.
- Monitored production processes to ensure compliance with quality standards.
- Assisted with correcting systemic problems in order to eliminate errors.
- Assisted in preparing internal audit schedules and conducted audits as required by company policies or customers' requests.
- Conducted training sessions for employees related to quality assurance techniques and procedures.
- Collaborated with IT to troubleshoot technical issues and improve system efficiency.
- Assisted IT department with resolving hardware and software problems on an as-needed basis.
Education
Associate of Science - Business Administration And Management
Grand Rapids Community College
Grand Rapids, MI04-2019
Skills
- Technical troubleshooting
- System efficiency
- Effective communication
- Technical liaising and consulting
- Decision-making
- Data collection
- Documentation
- Employee training
- Internal auditing
- Quality assurance
- Statistical process control
Timeline
Production Quality Technician
Metal Flow Corporation
10.2006 - Current
Associate of Science - Business Administration And Management
Grand Rapids Community College