Cara Gonzales

Work History

Outreach Specialist

Heluna Health

12.2022 - Current

Networked across Location to build new connections and make initial contacts with prospects.
Increased community engagement by implementing targeted outreach strategies and regularly participating in relevant events.
Represented organization at industry conferences by manning booths and giving polished presentations.
Developed successful partnerships with local organizations for mutually beneficial collaboration and resource sharing.
Recorded, transcribed and maintained confidential client information into applicant tracking system and database.
Increased referrals by calling on target groups, organizations and professionals.
Expanded program reach by conducting research on emerging trends in community outreach methods, adapting strategies accordingly.
Improved overall client satisfaction with timely follow-ups, diligent communication, and attentive problem-solving skills.
Enhanced cultural competence within the organization through staff training sessions focused on diversity awareness and inclusivity practices.
Maintained accurate records of client interactions, progress, and outcomes using CRM software for efficient reporting purposes.
Built and maintained contact and referrals database for leads across Location territory.
Managed a caseload of clients, providing personalized support and guidance throughout their journey to access vital resources.
Maintained positive relationships with Type consumers and regularly reached out to offer assistance to individuals.
Built trust with clients by consistently following up on progress and offering additional support when needed, fostering long-lasting relationships.
Organized informational sessions for potential partners detailing available services to foster a network of supportive relationships among community organizations.
Established partnerships with educational institutions, facilitating workshops that educated students on relevant topics.
Advocated for community needs in public forums, influencing local policy changes and garnering support.
Improved outreach efficacy with innovative social media strategies, expanding our audience reach.
Facilitated communication between clients and other service providers.
Assisted in conducting needs assessments to identify key areas of service needs.
Cultivated and maintained relationships with community members to facilitate outreach activities.
Provided support to social service clients in navigating available resources.
Improved clients' coping with routine life activities such as food budgeting and rental payments.
Determined needed and relevant interventions based on each client's cognitive abilities and current needs.
Monitored progress towards service plan goals.

Server

Jacks Restaurant And Bar

07.2021 - 08.2022

Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Maintained a clean and orderly dining area for an enjoyable guest experience.
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Resolved customer complaints promptly and professionally to maintain positive reputation.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Handled cash transactions accurately, contributing to balanced daily financial reports.
Set positive tone for entire dining experience as first point of contact for incoming guests.
Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Explained menu items and suggested appropriate options for food allergy concerns.
Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
Managed inventory of dining supplies to prevent shortages during service.
Coordinated with kitchen staff to ensure order accuracy and timely preparation of dishes.
Enhanced team efficiency, collaborating effectively in high-pressure settings.
Ensured accurate cash handling and processed transactions swiftly, contributing to restaurant's financial accuracy.
Improved dining experience by providing prompt, attentive service to guests.
Ensured customer satisfaction with detailed attention to special dietary needs and preferences.
Adapted to diverse customer needs, providing personalized service that increased guest satisfaction.
Streamlined order-taking process to minimize wait times for diners.
Trained new staff on menu knowledge and service protocols, raising team's overall performance.
Answered customers' questions, recommended items, and recorded order information.
Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.

Summary

Overview

Work History

Outreach Specialist

Server

Education

Spirit Certificate - Health And Human Services

GED - Basic

Skills

Timeline

Similar Profiles

Marquita StokesMarquita Stokes

DAISY MORENODAISY MORENO

Erika AguayoErika Aguayo

Marquetis MourningMarquetis Mourning

Joe IovenittiJoe Iovenitti