Summary
Overview
Work History
Education
Skills
Timeline
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Cara Hall

Orland Park,IL

Summary

Dynamic professional with a proven track record in guest relations and financial transactions, honed at Nothing Bundt Cakes and other esteemed venues. Excelled in enhancing customer experiences, achieving an exceptional accuracy level in financial dealings, and fostering teamwork. Skilled in multitasking and active listening, adept at driving sales and resolving issues efficiently.

Overview

5
5
years of professional experience

Work History

Guest Service Representative

Nothing Bundt Cakes
08.2021 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Barista

Java House
01.2024 - 06.2024
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
  • Showcased versatility by assisting in other areas of the café as needed, including food preparation or table service when required.

Camp Counselor

Pine Tree Camp
05.2021 - 08.2021
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
  • Led groups of children safely through variety of camp activities.
  • Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
  • Collaborated with other camp counselors to design fun and enriching learning activities for campers.

Lifeguard

Centennial Park Aquatic Center
03.2020 - 09.2020
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.
  • Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
  • Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.

Education

Elementary Education

Illinois State University
Normal, IL
05.2027

High School Diploma -

Carl Sandburg High School
Orland Park, IL
05.2023

Skills

  • Customer Service
  • Detail Oriented
  • Guest Relations
  • Issue Resolution
  • Financial Transactions
  • Flexible Schedule
  • Product Sales
  • Organizational Skills
  • Multitasking Abilities
  • Teamwork and Collaboration
  • Active Listening
  • Training and mentoring

Timeline

Barista

Java House
01.2024 - 06.2024

Guest Service Representative

Nothing Bundt Cakes
08.2021 - Current

Camp Counselor

Pine Tree Camp
05.2021 - 08.2021

Lifeguard

Centennial Park Aquatic Center
03.2020 - 09.2020

Elementary Education

Illinois State University

High School Diploma -

Carl Sandburg High School

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Cara Hall