Summary
Overview
Work History
Education
Skills
Timeline
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Cara Harbour

Oklahoma City,OK

Summary

Accomplished Pharmacy Manager at Walgreens, renowned for elevating patient care through exceptional customer service and comprehensive medication management. Spearheaded initiatives that significantly improved prescription accuracy and reduced wait times, showcasing expertise in drug inventory management and patient education. Mentored a team, fostering professional growth while enhancing pharmacy efficiency and safety.

Overview

20
20
years of professional experience

Work History

Pharmacy Manager

Walgreens
04.2020 - Current
  • Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
  • Developed strong relationships with healthcare providers to optimize patient care and medication adherence.
  • Educated patients about possible drug interactions and gave special administration instructions.
  • Collaborated with pharmacy team members to develop and implement strategies for continuous improvement in quality of care.
  • Maintained up-to-date knowledge on emerging pharmaceutical trends by attending conferences and completing continuing education courses.
  • Mentored and trained new pharmacists and pharmacy technicians, fostering a supportive work environment focused on professional growth.
  • Streamlined prescription filling process, maximizing accuracy and minimizing wait times for patients.
  • Improved patient outcomes by providing comprehensive medication therapy management and counseling.
  • Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.
  • Enhanced pharmacy efficiency by implementing new workflow processes and inventory management systems.
  • Conducted regular audits of the pharmacy''s controlled substances inventory, ensuring accurate record-keeping and preventing diversion or theft.
  • Conducted thorough drug utilization reviews to identify potential drug interactions or contraindications, ensuring patient safety.
  • Participated in community outreach events, educating the public about proper medication use, storage, and disposal techniques.
  • Increased immunization rates in the community by administering vaccinations during flu season.
  • Led team of pharmacy technicians, fostering environment of learning and excellence in customer service.
  • Mentored pharmacy students and interns, contributing to development of future healthcare professionals.
  • Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
  • Monitored and managed pharmacy staff performance to maximize productivity and customer satisfaction.
  • Trained pharmacy interns and newly hired pharmacy technicians.
  • Supported employee growth and development by providing regular performance feedback, mentoring opportunities, and career advancement resources.

Collaborated with store manager to maintain daily operations.

Pharmacist

Walgreens
05.2005 - Current
  • Educated patients about possible drug interactions and gave special administration instructions.
  • Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.
  • Educated patients on proper medication use.

Education

Doctor Of Pharmacy -

University of Oklahoma Health Science Center
Oklahoma City, OK
05.2005

Skills

  • Customer service and communication skills
  • Prescription verification
  • Drug inventory management
  • Medication dispensing
  • Dispensing medications
  • Drug safety
  • Maintaining records
  • Prescription filling
  • Patient education and counseling
  • Pharmacy inventory and recordkeeping
  • Reviewing prescriptions
  • Resolving complaints
  • Vaccination administration
  • Drug utilization review
  • OTC recommendations

Timeline

Pharmacy Manager

Walgreens
04.2020 - Current

Pharmacist

Walgreens
05.2005 - Current

Doctor Of Pharmacy -

University of Oklahoma Health Science Center
Cara Harbour