Cara Hood
Red Bluff,CA
Summary
Results-driven Business Development Officer with forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building successful client relationships.
Comfortable giving engaging presentations to clients to drive new business and expand accounts. Establish brand profile through community service and leadership.
Overview
20
20
years of professional experience
Work History
Mortgage Loan Officer
Peak Residential Lending
09.2024 - Current
- Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
- Assisted clients in selecting correct loan product and terms to meet needs and financial goals.
- Enhanced client retention by providing outstanding service throughout the mortgage process, from pre-approval to closing.
- Collaborated with underwriting and processing teams to resolve issues and expedite loan approvals.
VP Business Development Officer
Umpqua Bank
03.2021 - 09.2023
- Actively pursued and on boarded new meaningful and profitable business
- Worked diligently to retain, deepen and expand existing relationships
- Offer and recommend financial products and solutions, while maintaining the highest standards
- Actively worked to uncover both deposit and loan opportunity, through a strong understanding of business financials, asset based lending and deal structures, as well as actively listening to customers' needs in both the present and future.
- Established a successful partnership with key industry players, resulting in increased market share for the organization.
- Developed and executed targeted business development initiatives, leading to an expansion of the company''s client base.
Satellite Manager
Umpqua Bank
10.2019 - 03.2021
- Manage and oversee 2 Umpqua locations with a total of 10 FTE
- This includes coaching, developing, maintaining operational soundness to meet compliance standards
- Develop, deepen and expand relationships
- Assist area manager with scheduling and coverage for 15 branches, as well as assist in coaching and development of newer managers in the area.
Relationship Banker
Golden Valley Bank
05.2019 - 09.2019
- Deepen and Expand existing relationships, focusing on treasury, business OLB, and loan opportunities
- Actively seek and onboard new relationships to grow and expand the banks foot print.
VP Branch Manager
Rabobank
06.2015 - 05.2019
- Oversee safe and efficient operation of branch to ensure compliance with bank and federal policies and procedures
- Ensure Branch audits are successful and address audit findings promptly
- Provide planning, leadership and direction by communicating goals and assignments
- Adhere to policies and procedures to comply with S.A.F.E
- Act regulations
- Provide leadership to ensure growth: leading by example through accountability and recognition to achieve results
- Inspire a dynamic staff by building trust through rapport with clients and staff, always focusing on a high performance culture
- Prospect and drive small business sales, as well as deepen current customer relations
- Mentor staff through training, development plans and performance reviews
- Resolve customer issues with or for employees when manager intervention is necessary
- Cultural Ambassador -Promote Rabobank PACT cultural values: Passion, Accountability, Commitment, and Teamwork
- For Applink enhancements in BBG Lending Focus Group
- Focus group for development of business lending training for new hires and current employees
- Report card results for last 3 years ended at a rating of 4 – reflecting an excellent rating
- Focus group: developing a career pathing system and training
- Established a successful partnership with key industry players, resulting in increased market share for the organization.
- Led a cross-functional team to develop and launch a new product line, contributing to significant growth in sales.
- Developed and executed targeted business development initiatives, leading to an expansion of the company''s client base.
Corporate Sales
MD BarnMaster
03.2014 - 03.2015
- Contacted prospects, following leads submitted by management, established customers and developed through other sources
- Instrumental in successful quarterly sales, maintaining a quarterly sold pipeline of no less than 350k in sales
- Worked closely with director of marketing in establishing daily posts and advertising on social media
Branch Manager
US Bank
06.2007 - 11.2009
- Sold financial services to customers of financial institution
- Contacted prospective customers to present information on available services i.e
- Deposit accounts, lines of credit, sales or inventory financing, cash management and investment services
- Supervised 7-10 employee, scheduled work hours, conflict resolution, and salary determination
- Maintained federal compliance and followed bank policies and procedures
- Ordered cash for vault and daily cash shipments
- Recruited and trained new employees and ongoing development/training of all employees.
Branch Manager
Bank of America
07.2004 - 05.2007
- Sold financial services to customers of financial institution
- Contacted prospective customers to present information on available services i.e
- Deposit accounts, lines of credit, sales or inventory financing, cash management and investment services
- Supervised 7-10 employee, scheduled work hours, conflict resolution, and SALARY determination
- Maintained federal compliance and followed bank policies and procedures
- Ordered cash for vault and daily cash shipments
- Recruited and trained new employees and ongoing development/training of all employees
- Maintained 1.5 million pipeline in mortgage sales and home equity lines of credit.
Education
Ag Business -
Shasta College
Redding, CASkills
- Effective communication
- Skilled and strategic Business development
- Coaching and mentoring
- Client relationship building
- Asset based Lending
- Leadership
- Results-driven
- Problem solving/resolutions
- Commercial lending
- Leadership Development
references
- Kerry Caranci, CEO, Community Foundation of the North State, 530-355-8652
- Ian Shaw, Regional Manager IT, Umpqua Bank, 916-402-0507
- Casey Freeland, SVP Commercial RM, Umpqua Bank, 530-710-4774
community Engagement
- Community Foundation of the North State, board, 2022, Present
- Executive Committee, Treasurer, CFNS 2024-present
- Governance Committee Chair, CFNS 2024-Present
- Willows rotary President, 2022-2023
- Mccaulley Circle, 2021, Present
- Tehama County Development Council 2023-Present
- Corning Rotary Club President, 2018, 2019
Timeline
Mortgage Loan Officer
Peak Residential Lending
09.2024 - Current
VP Business Development Officer
Umpqua Bank
03.2021 - 09.2023
Satellite Manager
Umpqua Bank
10.2019 - 03.2021
Relationship Banker
Golden Valley Bank
05.2019 - 09.2019
VP Branch Manager
Rabobank
06.2015 - 05.2019
Corporate Sales
MD BarnMaster
03.2014 - 03.2015
Branch Manager
US Bank
06.2007 - 11.2009
Branch Manager
Bank of America
07.2004 - 05.2007
Ag Business -
Shasta College
Similar Profiles
David SchmittDavid Schmitt
Licensed Mortgage Underwriter at Peak Residential LendingLicensed Mortgage Underwriter at Peak Residential Lending
Mary LittlejohnMary Littlejohn
Loan Officer/Processor at Peak Asset LendingLoan Officer/Processor at Peak Asset Lending
Daryle PellegrinoDaryle Pellegrino
Branch Manager Executive at MLB Residential Lending, LLCBranch Manager Executive at MLB Residential Lending, LLC