Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cara Wheaton

Niagara Falls,NY

Summary

Experienced business owner with over 7 years of experience in industry. Excellent reputation for resolving problems and improving customer satisfaction. Experienced medical scheduler majoring in radiologic study scheduling. Efficient, up to date software experience, proper phone etiquette, knowledge of various insurances.

Overview

11
11
years of professional experience

Work History

Environmental Services Housekeeper

Sean Patrick's Restaurant
11.2021 - 03.2022
  • Emptied trash cans and recycling bins to promote clean, sanitary environment and reduce odors and debris.
  • Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.
  • Documented and reported necessary facility and building repairs observed.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Verified cleanliness and organization of storage areas and carts.
  • Removed waste paper and other trash from premises to designated area.
  • Kept building entryway glass clean and polished for professional presentation.

House Cleaner/ Business Owner

Cara's Cleaning
09.2013 - 12.2020
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
  • Emptied trashcans and transported waste to collection areas.
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Dusted picture frames and wall hangings with cloth.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Adhered to professional house cleaning checklist.
  • Spot-cleaned stains and repaired scuffs or dings to maintain furniture and walls.
  • Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Restocked room supplies such as facial tissues for personal touch with every job.

Medical Appointment Scheduler

Borg And Ide Imaging
10.2010 - 02.2013
  • Sheduled radiological appointments such as mammograms, bone densities, hip injections, ultrasounds, floroscopies. Scheduled 80-90 appointments daily.
  • Knowledge of medical insurances and verification of insurances. Obtaining of authorizations for specific testings .Obtained radiology films and CDs for reading radiologists .Faxed pertinent patient information from within office to other offices located within radiology practice.
  • Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
  • Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
  • Answered telephone calls to offer office information, answer questions and direct calls to staff.
  • Received, recorded and addressed incoming and outgoing communication via telephone and email.
  • Completed administrative patient intakes with case histories, insurance information and mandated forms.
  • Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.

Education

Didn't Complete -

Southern New Hampshire University
Hooksett, NH
05.2021

Associates' Degree - Medical Office

Bryant And Stratton College
Getzville, NY
07.1998

Skills

  • Multi-Line Phone Proficiency
  • Advanced Clerical Knowledge
  • 40 WPM typing speed
  • Scheduling
  • Office management
  • Administrative support
  • Social media knowledge

Timeline

Environmental Services Housekeeper

Sean Patrick's Restaurant
11.2021 - 03.2022

House Cleaner/ Business Owner

Cara's Cleaning
09.2013 - 12.2020

Medical Appointment Scheduler

Borg And Ide Imaging
10.2010 - 02.2013

Didn't Complete -

Southern New Hampshire University

Associates' Degree - Medical Office

Bryant And Stratton College

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Cara Wheaton