Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
Generic

C'ara Jordan

Decatur,GA

Summary

Self-motivated Operations Manager successful in collaborating with consultants, area leaders and employees to streamline and strengthen processes and control costs. Highly organized and detailed collaborator with solid record of accomplishment in meeting and exceeding business targets. In-depth knowledge of operational and budget management techniques. Dedicated and organized financial professional with outstanding relationship-building and problem-solving skills. Driven to exceed expectations and operate effectively in fast-paced, high-pressure environments. Self-motivated team player adept at cultivating partnerships and building lasting relationships across all demographics and management levels. Dynamic and reliable with exceptional customer service and communication skills. Dedicated and organized Operations Manager with over 8 years of experience using proven planning and support initiatives to cut costs, streamline operations and increase productivity. Decisive and resourceful team builder versed in sales, management and process improvement. Possesses in-depth industry trend knowledge and shifts to offer valuable insights on opportunities for new growth and business expansion. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Business-minded professional tackling any job task with gusto and precision. Determined Front Office Supervisor delivering exceptional service and responding to questions and inquiries quickly. Demonstrates positive attitude and readiness to adapt to different situations.

Overview

14
14
years of professional experience

Work History

FC Associate

Amazon
Stone Mountain, GA
05.2022 - Current
  • Protected materials for transport by correctly packaging products in boxes and crates.
  • Performed required housekeeping to keep work areas clean such as sweeping floors, putting trash in trash containers and picking up product from floor.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Maintained neat and organized work area to safeguard items and comply with cleanliness standards.

Administrative Coordinator

KING DAVID SERVICES
Hephzibah, GA
01.2011 - Current
  • Organized and maintained filing systems for sensitive documents.
  • Prepared detailed reports and presentations for executive staff.
  • Answered phones and routed calls to appropriate personnel.
  • Coordinated internal meetings, including scheduling, logistics, and catering.
  • Maintained calendars for multiple executives.
  • Scheduled travel arrangements for business trips, conferences, and other events.
  • Issued work schedules, duty assignments and deadlines for office or administrative staff.
  • Resolved customer complaints or answered customers' questions.
  • Drafted proposals for executives to secure new business opportunities.

Human Resources Administrator

Shaw Industries
Thomson, GA
01.2019 - 12.2021
  • Assisted in the recruitment process by conducting phone interviews and scheduling onsite interviews.
  • Coordinated training sessions for employees on topics such as safety, sexual harassment prevention.
  • Performed payroll functions including calculating hours worked and overtime pay rates.
  • Acted as a liaison between employees and upper-level management when needed.
  • Answered questions from current or potential employees regarding benefits packages or other HR related matters.
  • Collaborated with department heads to develop job descriptions for new roles within the organization.
  • Supervised onboarding process for newly hired employees, including distribution of all paperwork.
  • Built and developed lasting relationships with employees, peers, upper management and outside vendors.
  • Answered employee questions regarding health benefits and 401k options.
  • Scheduled or conducted new employee orientations.

Operations Manager

Advance Warehouse
Thomson, GA
01.2010 - 12.2015
  • Monitored and improved efficiency of processes, team performance, and customer service.
  • Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
  • Assessed employee development needs and provided feedback on their progress towards meeting goals.
  • Built strong operational teams to meet process and production demands.
  • Guided employees on understanding and meeting changing customer needs and expectations.
  • Collaborated with team leaders on quality audits.
  • Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.

Education

Business Administration And Management

University of Phoenix
Tempe, AZ
06.2010

Skills

  • Incidents Management
  • Customer Service
  • Business Development
  • Health and Safety Compliance
  • Employee Motivation
  • Workforce Training
  • Business Administration
  • Workforce Management
  • Warehouse Operations

Languages

English
Full Professional

Accomplishments

  • 20
  • Supervised team of [Number] staff members.
  • Achieved [Result] through effectively helping with [Task].

Timeline

FC Associate

Amazon
05.2022 - Current

Human Resources Administrator

Shaw Industries
01.2019 - 12.2021

Administrative Coordinator

KING DAVID SERVICES
01.2011 - Current

Operations Manager

Advance Warehouse
01.2010 - 12.2015

Business Administration And Management

University of Phoenix
C'ara Jordan