Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Timeline
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Cara Kirman

Cara Kirman

Hummelstown,PA

Summary

Articulate ophthalmic optics expert talented in handling both the medical, laboratory/manufacturing, and administrative end of optical processes. Expert knowledge and skill set to provide high-level technical education to Optometrists, Ophthalmologists, and Opticians regarding advanced optical lens solutions for patients with visual needs from standard to complex or unique.

Overview

12
12

Years of Professional Optometric Experience

17
17

Certifications

Work History

Business Development and ECP Relations, Director

K Optical, Inc
01.2022 - Current
  • Managed and processed high-volume of RX orders/lab operations while maintaining exceptional accuracy, support/service, and attention to detail
  • Enhanced K Optical visibility by designing and implementing innovative marketing for lens products and services
  • Added value to independent practices by servicing and educating ECPs
  • Updated web design with responsive and intelligent features for improved user experience
  • Writing page content on K Optical website to provide high-level technical info with improved logic and easy navigation
  • Developed Guardian Digital Control System(myopia management program) to be implemented with myopia control lens designs to ensure treatment efficacy, minimize risk, and improve outcomes (full details attached)
  • Conducted competitor analysis to identify gaps in market and capitalize on unique selling points and product offerings
  • Developed strategic partnerships, programs, and products through communication, negotiation, and creative problem solving to maximize profits while maintaining strong relationships
  • Provided expert technical education, instruction, and guidance on best practices to K Optical lab reps, new ECP partners, and new-hires at existing ECP partners to ensure lab and practice success
  • Oversee employee operations, projects, and initiatives to ensure high-level presentation of products, and services
  • Attended networking events to connect with industry professionals, gaining insights into emerging trends and potential collaborations
  • Attended in-person and virtual continuing education courses
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills

Optical Lab Representative

K Optical
01.2018 - Current
  • Provided technical training and education to ECPS on new technology, lens product offerings, and sales techniques for their optical retail
  • Participated actively in continuing education opportunities to stay current with industry advancements while expanding personal expertise in the field of optics
  • Increased patient and ECP satisfaction by providing personalized optical solutions and product recommendations
  • Developed trust and strong relationships with ECPs, resulting in repeat business and increased referrals
  • Delivered exceptional customer service, addressing concerns promptly and resolving issues effectively
  • Maintained up-to-date knowledge of industry trends, products, and technologies to provide accurate information to customers
  • Implemented innovative marketing strategies that led to increase in product offerings and ECP engagement

Gym Owner, Operator, and Coach

Two Wolves Strength And Conditioning
01.2021 - 02.2024
  • Increased gym revenue by 100% in 1 year through effective marketing strategies, community outreach initiatives, and member retention initiatives
  • Maintained 12-16% growth with business development initiatives
  • Enhanced overall member satisfaction by consistently maintaining clean, safe, and welcoming gym environment
  • Managed daily operations of business, including staff/client scheduling, equipment maintenance, and tracking business metrics
  • Recruited hired, trained, and motivated team of professional fitness instructors to deliver exceptional service to clients
  • Collaborated with local businesses for cross-promotional opportunities, strengthening community ties and increasing brand visibility
  • Developed strategic partnerships with local healthcare providers for referrals and recommendations to drive new membership sales
  • Coordinated closely with healthcare professionals such as physical therapists or nutritionists when necessary to address specific client needs
  • Ensured safety of all participants by strictly adhering to CrossFit guidelines and protocols during workouts
  • Promoted healthy lifestyle habits with informative workshops on nutrition, recovery techniques, and injury prevention
  • Fostered gym spirit by organizing regular events such as competitions, social gatherings, and events
  • Streamlined administrative tasks using software tools for easier tracking of member attendance, progress reports, and billing information
  • Tracked athlete progress over time using data-driven methods for measurable improvements in strength, endurance, mobility, and other key performance indicators
  • Continuously updated personal knowledge of industry trends and research findings to ensure training effectiveness
  • Demonstrated commitment to professional development by participating in certifications, workshops, and seminars

Optical Laboratory Operations Manager

K Optical, Inc.
01.2017 - Current
  • Entered, interpreted, and calculated 50-100 Rx orders daily
  • Provided suggestions and solutions to ECPs for complex RX's, unique visual needs/diagnosis, and patient adaptation issues
  • Managed optical lab operations, ensuring timely completion of orders and high-quality results.
  • Developed staff training programs to enhance employee skills in lens fabrication and quality control.
  • Created and enforced protocol for safe work environment during COVID-19 Pandemic
  • Streamlined order fulfillment process, leading to faster turnaround times for customers
  • Coordinated with vendors to stay up to date on product availability and inventory management
  • Kept up-to-date on industry advancements, integrating new technologies into laboratory processes and updating lens portfolio when appropriate
  • Led cross-functional teams to troubleshoot complex issues related to optical production and lens products
  • Ensured compliance with all relevant regulations governing lens manufacturing standards
  • Influenced positive workplace culture by promoting open lines of feedback between employees at all levels
  • Contributed to long-term planning efforts aimed at improving overall organizational performance within lab
  • Oversaw optician apprentice program to teach upcoming professionals valuable skills with real-world applications
  • Simultaneously performed duties as Lab Representative

Optical Lab Technician (finishing)

K Optical, Inc.
08.2014 - 06.2016
  • Continued ophthalmic optics education and lab training to understand complex concepts and perform advanced duties
  • Stayed up-to-date on industry advancements, incorporating new technologies into daily practices to stay ahead of competitors in providing top-quality products
  • Blocked and edged 200+ lenses daily for insertion into plastic, metal, rimless, and safety frames
  • Supported business growth initiatives with diligent tracking of production metrics and timely completion of designated tasks
  • Used specialized tools to repair and adjust eyeglasses
  • Assembled 40-60 eyeglass frames and lenses daily
  • Prepared, sterilized, and maintained ophthalmic instruments and equipment
  • Cross-analyzed RX, frame parameters, lens material, base curve, etc to determine edging specifications for best fit and aesthetics of assembled eye wear
  • Improved efficiency and throughput by utilizing precise measurements and milling techniques in edging process
  • Conducted 80-120 thorough quality checks and RX verifications daily
  • Maintained high ECP and patient satisfaction with timely delivery of accurately produced prescription lenses
  • Adaptable and proficient in learning advanced optical concepts quickly and efficiently
  • Proven ability to develop and implement creative solutions for complex RX orders

Optical Lab Technician (surfacing)

K Optical, Inc.
06.2012 - 08.2013
  • Processed 80-120 RX lens orders daily according to priority and prescribed parameters
  • Examined RX orders for spectacle lenses to calculate and select correct tooling for processing
  • Monitored surfacing equipment and procedures to meet deadlines and maintain quality control
  • Began education/training of ophthalmic optics and lens surfacing
  • Operated high-precision ophthalmic equipment and performed preventative maintenance
  • Increased operational efficiency by cross-training in multiple roles, providing flexibility within team during peak periods or staff absences

Olympic Weightlifting and CrossFit Coach

13 Stripes CrossFit
07.2019 - 12.2020
  • Improved athletes performance by designing customized training programs tailored to their individual strengths and weaknesses
  • Implemented video analysis technology to provide real-time feedback on athletes'' technique, leading to rapid improvements in execution and performance
  • Provided guidance on injury prevention techniques, leading to reduced instances of injuries among athletes under my supervision
  • Created positive training environment that fostered mutual respect between coach and athlete, improving communication and overall team dynamics
  • Enhanced athlete confidence through personalized feedback sessions focusing on strengths while identifying areas requiring further development efforts

Education

Bachelor of Science - Healthy Policy And Administration

Pennsylvania State University
University Park, PA
12.2017

Skills

  • Ophthalmic Lens Manufacturing
  • Ophthalmic Optics (see attached for areas of certification, training, and expertise)
  • Ophthalmic Equipment and Technology
  • Optical Fitting, Dispensing, Adjustments
  • Optical Lab and Practice Management Software
  • Optical Program Development
  • Myopia Management Programs
  • Troubleshooting Patient Adaptation Issues
  • Prescription Interpretation and Calculation
  • Web Design and Graphic Design
  • Quality Control Inspection
  • Optical Mathematics
  • Active Listening and Conflict Resolution
  • Advanced Computer Skills
  • Multitasking Abilities
  • Analytical and Critical Thinking
  • Task Prioritization
  • Strong Personal Ethics
  • Interpersonal Communication
  • Friendly, Positive Attitude
  • Conflict Resolution
  • Supervision and leadership
  • Decision-Making
  • Critical Thinking
  • Deductive Reasoning

Accomplishments

Vision Monday's Most Influential Women Honoree, 2018

  • International Honor for Career Accomplishments in the Optical Industry
  • Category: Visionaries and Rising Stars

Recognition for Excellence in Small Business Manufacturing

  • received from PA State Representative Tom Mehaffie in 2017
  • he was so amazed by the advanced lens processing operations that he returned a second time with his media team to interview my dad and I and film a lab tour to feature on his local series "Tom's Tours"

Guardian Digital Control System Myopia Management Program, 2023.

  • Read and analyzed metrics from 40+ publications of scientific research in myopia and myopia management to identify key program elements
  • Collaborated with ODs, optical physicists, lens designers, and other eye care professionals internationally to develop program requirements, patient guidelines, optometric protocol, clinical profile and risk assessment guides, informed consent for treatment, and more
  • Developed responsive and fully-featured website for Guardian program (development underway for ECP website)
  • Created Informative and Educational Assets (digital and print) for ECPs and Patients
  • Developed "MyLensPRO" provider program for on-boarding, training/education, business solutions, and advertising support

National Society of Collegiate Scholars

  • recognized by Penn State for academic performance (2011-2017)

E. Jerry Brooks Academic Excellence Award

  • Awarded to seniors who have achieved academic excellence with a 4.0 GPA and earned a minimum of three varsity letters in two or more sports and consistently displayed good citizenship (2011)

PIAA State Champion - Field Hockey 2009

PIAA District 3 Champion - Field Hockey 2007, 2010

PIAA Mid-Penn Divisional Title - Field Hockey 2007, 2008, 2010

National Science Honor Society 2009-2011

National Art Honor Society 2009-2011

National Honor Society 2009

Affiliations

  • Optical Women's Association, Member (2016-present)
  • Optical Synergies (2016-2019)
  • The Vision Council (2016-present)
  • Penn State Alumni Association (lifetime member)
  • Optical Women's Association, Digital Marketing Committee (2016-2018)
  • Optical Women's Association, Communications Committee (2016-2017)
  • Penn State College of Health and H.D., Alumni Mentoring Program (2023-present)
  • Penn State Alumni Association, LionLink Volunteer for Mentoring and Internship Supervision for Undergrads

Certification


  • Myopia Management in Practice Certification, Accredited Certificate Course, Myopia Profile - 2024
  • Myopia Management Made Simple Certification, Certificate Course, Myopia Profile - 2024
  • Myopia Management with Spectacles Certification, Accredited Certificate Course, Myopia Profile - 2024
  • Transitions Certified Specialist, Certificate Course, Transitions Optical, inc - 2024
  • Camber Lens Technical Certification, ABO Technical Level 2 CE Course, IOT and Younger Optics - 2022
  • Digital Ray-Path 2 Technical Certification, ABO Technical Level 2 CE Course, IOT - 2020
  • Javascript Application Certification, Certificate Course, Omnis Software - 2017
  • Business-to-Business Marketing Graduate Certificate, Graduate Certificate Program, Pennsylvania State University - 2016
  • Introduction to Ophthalmic Optics, Self-study, Carl Zeiss Vision and the Pacific University College of Optometry - 2017

Timeline

Business Development and ECP Relations, Director

K Optical, Inc
01.2022 - Current

Gym Owner, Operator, and Coach

Two Wolves Strength And Conditioning
01.2021 - 02.2024

Olympic Weightlifting and CrossFit Coach

13 Stripes CrossFit
07.2019 - 12.2020

Optical Lab Representative

K Optical
01.2018 - Current

Optical Laboratory Operations Manager

K Optical, Inc.
01.2017 - Current

Optical Lab Technician (finishing)

K Optical, Inc.
08.2014 - 06.2016

Optical Lab Technician (surfacing)

K Optical, Inc.
06.2012 - 08.2013

Bachelor of Science - Healthy Policy And Administration

Pennsylvania State University

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Cara Kirman