Cara McCall
Seneca,SC
Summary
Accomplished Operations Supervisor at Grifols Plasma, focused on donor experience and operational efficiency. A servant leader; focused on meeting productivity targets. Highly dependable, fostering a culture of excellence and continuous improvement.
Overview
2026
2026
years of professional experience
Work History
Operations Supervisor
Grifols Plasma
Clemson, SC
10.2021 - Current
- Supervise daily operations to ensure compliance with safety protocols and quality standards.
- Serve as designated trainer in all areas of plasma collection.
- Collaborate with specialty program managers and center leadership to achieve immunization and production targets.
- Manage receipt and documentation of supplies.
Lead Donor Center Technician
Grifols Plasma
Clemson, SC
2020 - 10.2021
- Assisted in training new technicians on operational procedures and best practices.
- Conducted pre-screening assessments to evaluate donor eligibility and health status.
- Provided exceptional customer service to donors, enhancing overall experience at center.
- Reduced wait times for donors by efficiently managing appointment scheduling and walk-in traffic.
Donor Center Technician
Grifols Plasma
Clemson, SC
12.2019 - 2020
- Conducted donor screenings and assessments to ensure eligibility.
- Provided exceptional customer service and maintaining a clean, organized workspace.
- Developed strong rapport with donors through genuine engagement, fostering long-term loyalty and increasing repeat donations.
Education
NHA Certification - Certified Medical Administrative Assistant
MyCAA
OnlineGED -
Adult Education Fairbanks
Fairbanks, AKSkills
- Adaptive Learner
- Highly dependable
- Servant leader
- Quality oriented
Accomplishments
Attended The Grifols Academy of Plasmapheresis, completing the Servant Leadership course.
Assisted in coverage for other centers as well as travel opportunities to our sister centers during conversions and training opportunities.
Timeline
Operations Supervisor
Grifols Plasma
10.2021 - Current
Donor Center Technician
Grifols Plasma
12.2019 - 2020
Lead Donor Center Technician
Grifols Plasma
2020 - 10.2021
NHA Certification - Certified Medical Administrative Assistant
MyCAA
GED -
Adult Education Fairbanks