Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

CARA MEDDICK

Somerville

Summary

Assistant Studio Manager with proven track record in enhancing productivity and streamlining operations. Expertise in client relations, team leadership, and effective communication. Strong problem-solving skills and adaptability contribute to seamless studio functionality and superior client service.

Overview

8
8
years of professional experience

Work History

Assistant Studio Manager

SoulCycle
10.2023 - Current
  • Built and nurtured strong relationships within the studio and local community to foster brand presence and engagement
  • Delivered exceptional customer service to both riders and staff while upholding high hospitality standards and core values
  • Provided real-time support to team members and riders, ensuring a positive and solutions-focused environment
  • Conducted in-studio audits to ensure compliance with company-wide operational procedures and policies
  • Effectively multitasked in a high-volume, fast-paced studio setting while maintaining professionalism and poise
  • Demonstrated strong organizational skills by managing competing priorities and meeting critical deadlines
  • Maintained high attention to detail in all operational, hospitality, and administrative functions
  • Coordinated and created weekly staff schedules to ensure optimal coverage and efficiency
  • Trained and mentored new hires, while identifying and developing current team members for growth into elevated roles
  • Partnered with the Studio Manager to develop and implement strategic business plans aimed at achieving and surpassing studio goals
  • Supported the execution of company-wide initiatives, ensuring alignment with brand standards and objectives
  • Developed and led retail sales strategies to drive performance in line with studio goals and KPIs

Service Delivery Manager

Artech LLC
01.2023 - 10.2023
  • Served as the primary liaison between Artech’s service team, clients, and associates, ensuring seamless communication and a strong brand presence
  • Managed multiple high-profile client accounts within the staffing industry, consistently maintaining top supplier status through performance and relationship management
  • Drove sales by identifying client needs and delivering customized staffing solutions, resulting in increased revenue and market share
  • Cultivated and strengthened relationships with Hiring Managers, Procurement leaders, and MSP partners through regular strategic meetings (virtual and in-person) to align on talent needs
  • Resolved client and associate concerns with urgency and professionalism, ensuring continued satisfaction and retention
  • Supported gross profit growth by developing consultative partnerships with hiring managers and capitalizing on new business opportunities
  • Maintained accurate and highly organized administrative records for each client and candidate, critical for compliance and operational success
  • Partnered with Talent Management Specialists to streamline onboarding processes, and collaborated with HR to educate candidates on staffing procedures, policies, and expectations
  • Executed key logistical and administrative tasks that supported high-volume staffing operations and contributed to excellent recruitment team performance

Sales Executive

Peloton Interactive
04.2022 - 01.2023
  • Consistently exceeded individual sales targets by leveraging a consultative sales approach and deep understanding of client needs
  • Drove revenue growth through exceptional in-person and remote customer engagement, maximizing upselling and cross-selling opportunities
  • Developed expert-level knowledge of Peloton’s product suite and brand to position solutions that align with customer goals and lifestyle
  • Executed strategic outreach via phone and email to build and maintain a loyal client base, contributing to long-term revenue streams and customer retention
  • Maintained an organized client pipeline and CRM documentation to support timely follow-ups and optimize the sales cycle
  • Coordinated logistics with shipping partners to ensure seamless post-sale experiences and elevate customer satisfaction
  • Delivered white-glove customer service throughout the sales journey, ensuring a premium brand experience from inquiry to delivery
  • Adapted quickly to company and market changes in a fast-paced retail environment while maintaining a strong focus on performance metrics and KPIs
  • Upheld visual merchandising standards and in-store presentation to create an immersive and sales-converting retail experience

District Manager

Grapefruit
01.2022 - 04.2022
  • Acted as a key liaison between the organization and high-level stakeholders, fostering strong relationships and ensuring alignment on goals and expectations
  • Traveled regularly across the district to meet with partners, strengthen collaborations, and ensure consistent client engagement
  • Oversaw day-to-day operational practices across multiple locations, ensuring districts met performance goals and delivered exceptional service to clients
  • Collaborated with internal Infectious Disease teams to implement and communicate new protocols and health guidelines, ensuring client compliance and safety
  • Managed multiple concurrent tasks and projects, ensuring timely and efficient execution aligned with organizational timelines and objectives
  • Maintained accurate, thorough documentation for each client profile, supporting strong reporting practices and continuity of service
  • Led onboarding and training for on-site coordinators, setting clear expectations and aligning them with operational standards
  • Coordinated closely with senior leadership to provide performance updates and offer strategic recommendations for improvement
  • Ensured all projects were executed profitably, efficiently, and in compliance with standardized business practices and client contracts

Assistant Manager of Facility Operations

Life Time Fitness
01.2021 - 01.2022
  • Supported the training and development of staff to ensure upkeep of locker rooms, fitness floors, amenities, and common areas, upholding brand and cleanliness standards
  • Responded to member feedback with urgency and professionalism, delivering timely resolutions and ongoing communication to ensure satisfaction and retention
  • Played a key role in grand openings of multiple Life Time clubs across the tri-state area, partnering with the Regional Manager to train new teams on brand standards and operational excellence
  • Assisted in creating monthly and annual budget recommendations to optimize operational efficiency and cost management
  • Provided continuous coaching, training, and performance feedback to team members to support growth, accountability, and service quality
  • Served on the club’s Safety Committee to uphold OSHA compliance and ensure a safe and effective working and workout environment
  • Participated in recruitment, interviewing, and onboarding of Operations team members to build a strong, service-focused department
  • Attended and contributed to weekly department head, operations, and all-club meetings to align on goals and drive cross-functional execution
  • Built strong relationships with members by engaging regularly and gathering actionable feedback to improve the overall club experience
  • Created and managed Operations team schedules to ensure appropriate coverage and support across key service areas
  • Collaborated with engineering teams on facility projects involving HVAC, plumbing, and electrical systems, ensuring timely and compliant execution

Master Trainer, Fitness Professional & Onboarding Specialist

Life Time Fitness
08.2017 - 01.2021
  • Served as a Master Trainer, providing elite-level personal training and mentoring junior trainers in program design, client retention, and Life Time’s brand standards
  • Designed personalized fitness programs to support client goals in weight loss, strength, athletic performance, and overall health
  • Played a key role in the grand opening of multiple clubs across New Jersey, Pennsylvania, and New York, training new team members on Life Time’s training formats, service expectations, and culture
  • Led the onboarding process for all new members, conducting consultations and assessments to create tailored fitness plans and ensure long-term engagement
  • Maintained a structured 30-, 60-, and 90-day follow-up system to guide new members through their fitness journey and boost retention
  • Operated a full personal training schedule, demonstrating strong business acumen in client management, scheduling, and goal tracking
  • Pilates Reformer Certified – integrated reformer-based Pilates movements into client sessions to improve mobility, posture, and core strength
  • Facilitated small group training sessions and fitness workshops focused on corrective exercise, functional movement, and behavior change strategies
  • Collaborated with leadership to support member engagement initiatives and elevate the overall training and onboarding experience

Education

B.A - Communications

Kean University
Union, NJ
05.2017

Skills

  • Excellent communication and interpersonal skills
  • High-level leadership: adept at delegation, team development, and fostering positive experiences for both staff and clients
  • Team-oriented with strong integrity, professionalism, and a consistently positive attitude
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
  • Experienced in Salesforce, CMS platforms, and member management systems
  • Strong organizational skills, with the ability to multitask, prioritize, and problem-solve in fast-paced environments
  • Self-starter and quick learner, adaptable to evolving business needs
  • Certified Personal Trainer (CPT) - ACTION, ISSA, Balanced Body, USA Weightlifting, Pre and Post Natal

References

  • Mariah, Valentin, mariah.ressler@soul-cycle.com, 201.838.7384
  • David, Cartwright, David.cartwright@artech.com, 908.812.7424
  • William, Rosario, William.rosario@compass-usa.com, 973.441.0308
  • Nick, Santangelo, Nicholas.santangelo@onepeloton.com, 732.770.0901
  • Juan, Tamariz, juan.tamariz@lt.life.com, 973.722.5336

Timeline

Assistant Studio Manager

SoulCycle
10.2023 - Current

Service Delivery Manager

Artech LLC
01.2023 - 10.2023

Sales Executive

Peloton Interactive
04.2022 - 01.2023

District Manager

Grapefruit
01.2022 - 04.2022

Assistant Manager of Facility Operations

Life Time Fitness
01.2021 - 01.2022

Master Trainer, Fitness Professional & Onboarding Specialist

Life Time Fitness
08.2017 - 01.2021

B.A - Communications

Kean University

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