Summary
Overview
Work History
Education
Skills
References
Timeline
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Cara Moore

Cara Moore

Buckeye,AZ

Summary

Enrollment Representative with extensive experience at University of Phoenix, recognized for exceptional problem-solving and time management skills. Proficient in leveraging technology to enhance enrollment processes, ensuring high levels of accuracy and efficiency. Demonstrated expertise in talent acquisition and diversity initiatives through effective onboarding and training leadership. Achieved measurable improvements in enrollment effectiveness, reflecting a strong commitment to innovation and excellence.

Overview

16
16
years of professional experience

Work History

Enrollment Representative

University of Phoenix
Phoenix, AZ
01.2021 - Current
  • Reviewed applications from prospective students against established criteria prior to making admission decisions.
  • Maintained accurate records and academic information.
  • Implemented new technologies that improved the accuracy and speed of the enrollment process.
  • Utilized strong organizational skills to manage large volumes of paperwork related to student enrollment.
  • Utilized problem-solving skills to resolve student issues quickly and efficiently.

Medical Office Coordinator/ Receptionist

ApexNetwork Physical Therapy
Buckeye, AZ
01.2019 - 01.2021
  • Coordinated referral requests from primary care physicians to specialists or hospitals as needed.
  • Reviewed daily logs for accuracy and completeness of documentation.
  • Ensured compliance with HIPAA regulations by protecting confidential patient information.
  • Provided patient registration services, including verifying insurance and collecting co-payments.
  • Resolved customer service issues in a timely fashion while maintaining professionalism.

Lead Patient Service Representative

Summit Medical Group
Peoria, AZ
01.2015 - 01.2019
  • Hired and provided training to new front office staff members.
  • Created schedules to ensure proper staffing for six offices.
  • Tracked performance of staff and created improvement plans when needed to meet expectations.
  • Utilized strong problem-solving skills to resolve escalated patient issues quickly and effectively.
  • Ensured compliance with HIPAA regulations by protecting confidential patient information.
  • Managed patient records by entering data into the electronic health record system accurately and securely.

Special Education Paraprofessional

Pendergast Elementary School District
Phoenix, AZ
01.2010 - 01.2015
  • Supported students by reinforcing individualized academic goals and IEP objectives, as directed by lead educators and specialists.
  • Assisted in the development of social-emotional skills, helping students navigate peer interactions and build self-regulation.
  • Observed and tracked students’ progress, behaviors, and milestones to complete Medicaid billing.
  • Received Crisis Prevention Institute Training and First Aid Training.

Education

Bachelor’s of Science - Business

University of Phoenix
Phoenix, AZ
05.2024

Skills

  • Performance management
  • Training and development
  • Problem solving
  • Time management
  • Leadership
  • Scheduling
  • Reporting and analytics
  • Record management
  • Customer service expertise
  • Client relations
  • Workflow optimization
  • Cross-functional teamwork

References

References available upon request.

Timeline

Enrollment Representative

University of Phoenix
01.2021 - Current

Medical Office Coordinator/ Receptionist

ApexNetwork Physical Therapy
01.2019 - 01.2021

Lead Patient Service Representative

Summit Medical Group
01.2015 - 01.2019

Special Education Paraprofessional

Pendergast Elementary School District
01.2010 - 01.2015

Bachelor’s of Science - Business

University of Phoenix

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