Cara Raffington, RN
Baldwin,NY
Summary
Dynamic Clinical Manager with extensive experience at Allegiant Home Care, excelling in regulatory compliance and patient assessment. Proven track record in enhancing patient satisfaction through effective healthcare collaboration and training initiatives. Skilled in electronic medical records management, fostering a compassionate environment while ensuring optimal care delivery.
Overview
7
7
years of professional experience
2
2
Certifications
Work History
Clinical Manager
Allegiant Home Care
Westbury, New York
08.2025 - Current
- Managed clinical staff to ensure efficient and effective patient care.
- Ensured compliance with all applicable laws, regulations, and accreditation standards.
- Coordinated the scheduling of patients' appointments and treatments.
- Collaborated with physicians, nurses, administrators, and other healthcare professionals to provide optimal patient care services.
- Initiated training programs for new hires as well as ongoing education opportunities for existing staff.
- Performed annual competency assessments for all clinical staff members.
- Responded to inquiries from patients, families and referral sources regarding clinical issues or concerns.
- Actively participated in Quality Improvement initiatives designed to improve overall patient satisfaction scores.
- Conducted regular home visits to assess client needs and ensure quality of care.
- Addressed complaints from patients regarding their care or treatment experience.
- Communicated with patients with compassion while keeping medical information private.
- Used MyUnity, Netsmart, Alayacare as EMR
- Conducted staff training sessions to enhance skills and improve service quality.
- Performed Uniform Assesssment Systems Assessments and Abstract Assessments in preparation and maintainance of TBI/ NHTD Waiver Participants
Community RN
Centerwell Home Care
Westbury, USA
01.2023 - Current
- Provided patient care and education to patients with chronic illnesses.
- Assessed, planned, implemented and evaluated nursing care for assigned patients.
- Collaborated with physicians, nurses, therapists, social workers and other healthcare professionals to develop individualized treatment plans for each patient.
- Counseled patients regarding medication side effects or lifestyle changes necessary for improved health outcomes.
- Coordinated discharge planning activities including arranging follow up appointments or referrals for additional services.
- Evaluated effectiveness of interventions through ongoing assessment of patient responses.
- Recorded patient condition, vital signs, recovery progress and medication side effects.
- Provided patient and family health education focusing on self-management, prevention and wellness.
- Use Home Based Home Care as EMR
Manager of Clinical Practice
Allegiant Home Care
Holbrook, New York
07.2023 - 08.2025
- Managed clinical staff to ensure efficient and effective patient care.
- Ensured compliance with all applicable laws, regulations, and accreditation standards.
- Coordinated the scheduling of patients' appointments and treatments.
- Collaborated with physicians, nurses, administrators, and other healthcare professionals to provide optimal patient care services.
- Initiated training programs for new hires as well as ongoing education opportunities for existing staff.
- Performed annual competency assessments for all clinical staff members.
- Responded to inquiries from patients, families and referral sources regarding clinical issues or concerns.
- Actively participated in Quality Improvement initiatives designed to improve overall patient satisfaction scores.
- Conducted regular home visits to assess client needs and ensure quality of care.
- Addressed complaints from patients regarding their care or treatment experience.
- Communicated with patients with compassion while keeping medical information private.
- Used MyUnity, Netsmart, Alayacare as EMR
- Conducted staff training sessions to enhance skills and improve service quality.
- Performed Uniform Assesssment Systems Assessments and Abstract Assessments in preparation and maintainance of TBI/ NHTD Waiver Participants
Contract Community Nurse
Voci
Westbury, USA
11.2021 - 12.2022
- Coordinated with multidisciplinary teams to develop comprehensive care plans for patients requiring long-term support services.
- Monitored vital signs such as blood pressure or pulse rate to ensure that they are within normal ranges.
- Provided home visits to assess patient's medical history, current condition, and prescribed treatments.
- Conducted physical examinations, administered medications, and provided other medical care as needed.
- Used HBHC as EMR
Nurse Manager
R.A.I.N. Home Attendant Services
The Bronx, USA
04.2019 - 11.2020
- Provided home visits to assess patient's medical history, current condition, and prescribed treatments.
- Developed and implemented nursing policies and procedures.
- Participated in the recruitment, interviewing, selection, orientation of new employees.
- Monitored quality assurance activities for compliance with standards of care.
- Collaborated with other departments to ensure quality patient outcomes.
- Evaluated performance of individual nurses against established standards.
- Conducted regular meetings with staff to discuss concerns or issues related to nursing practices.
- Promoted a positive work environment through effective communication with staff members.
- Investigated incidents or complaints from patients or their families.
- Managed the scheduling of personnel assignments based on patient acuity levels.
- Improved patient outcomes through peer groups and facilitating continuing education.
- Used Devero and Sandata as EMR
Education
Associate of Science - Nursing
Nassau Community College
Garden City, NY12.1999
Bachelor of Science - Business Management
Long Island University
Brooklyn, NY06.1997
Skills
- Clinical oversight
- Regulatory compliance
- Patient assessment
- Treatment planning
- Electronic medical records
- Healthcare collaboration
Certification
UAS Assessor
Timeline
Clinical Manager
Allegiant Home Care
08.2025 - Current
Manager of Clinical Practice
Allegiant Home Care
07.2023 - 08.2025
Community RN
Centerwell Home Care
01.2023 - Current
Contract Community Nurse
Voci
11.2021 - 12.2022
Nurse Manager
R.A.I.N. Home Attendant Services
04.2019 - 11.2020
Associate of Science - Nursing
Nassau Community College
Bachelor of Science - Business Management
Long Island University