CARA RAMELOW
Biddeford,ME
Summary
Results-oriented, hardworking professional with many years of diverse experience and a proven knowledge of back-office operations, administrative support and customer service. As I move away from teaching and one-to-one social service work, I am engaged in and completing human resources generalist training as well as a more specific and intense benefits specialist training. Actively seeking the right company with which to grow, prosper, and learn. Seeking hybrid position, ideally, however for just the right situation on-site will do. Observant individual with excellent interpersonal and communication skills. Builds meaningful relationships with all types of stakeholders. Experienced in working with clients from diverse cultural and economic backgrounds with varied immediate and long-term goals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
BEHAVIOR HEALTH PROFESSIONAL - SPECIAL EDUCATION
BIDDEFORD-SACO-DAYTON SCHOOLS DISTRICT
09.2022 - Current
- Performed crisis interventions with students
- And to help ensure safety of students and others
- Evaluated clients' physical and mental condition, based on review of client information
- Filled out and maintained student-related paperwork, including federal- and state-mandated forms, client diagnostic records and progress notes for Medicaid billing purposes
- Collected information about clients through interviews, observation and tests.
- Participated in interdisciplinary staff meetings to implement research-based changes and assess treatment plans.
FOUNDER/EDITOR/PROJECT COORDINATOR/
WHITE LION PRESS
01.2012 - Current
- Founder of a unique, niche-market publishing concern which occupied the space between large publishing houses and complete self-publishing
- 100% remote and virtual or call
- The vision and subsequent charter mandated creating assistance for artists who would control their own work
- Technical responsibilities included editing, proofreading, formatting and printing
- Guidance toward marketing and social media presence
- Liaising with printers, media specialists, and authors
- Directed planning and quality assurance, risk management, licensing and editing of sensitive material
- Travel and logistics were key as some work was eventually issued in other countries and in other languages
- Many types of publishing software used daily.
- Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth.
- Identified business development challenges and customer concerns for proactive resolution.
HOUSING STABILITY MANAGER
THE OPPORTUNITY ALLIANCE
03.2021 - 12.2021
- Liaising with clients affected by the COVID pandemic such that they are considered to be 'homeless.' Providing resources for housing, and referrals for employment and any medical needs
- Providing temporary emergency shelter
- Client portfolio of 25-30 at any time, including individuals, families, and immigrants
- Part of this arm of The ERA Program in Maine since its inception and very active in the creation and refinement of the program
- Tasks include managing very large database and recording for statistical purposes
- Hybrid work environment.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
EMERGENCY RENT ASSISTANCE SPECIALIST
THE OPPORTUNITY ALLIANCE
03.2021 - 06.2021
- Part of a team on a deeply agile project which accepts, processes and evaluates applications for the extraordinarily-large grant given to the state of Maine to fend off homelessness during the pandemic
- Tasks included process refinement, customer service mainly via telephone, and implementing several iterations of the Maine State Housing Authority guidelines and program charter
- This team was number one in the nation for applications processed and funds disbursed
- Client portfolio of approximately 90 at any given time
- Responsibilities also included soft liaison between tenant and landlord as well as government offices, data collection, and referrals for other services
- Remote position
- Operated workstation comprised of multiple computer systems and telephone systems as well as maintenance of database in real time.
- Followed all company policies and procedures to deliver quality work.
- Listened and responded to customer requests and forwarded necessary information to superiors.
CLASS TEACHER/INTERN COORDINATOR (INTL)
ST. PAUL'S STEINER SCHOOL
06.2014 - 07.2017
Education
Associate of Arts - HUMAN RESOURCES BENEFITS SPECIALIST
HRCI
Virtual06.2024
HRCI ASSOCIATE - HUMAN RESOURCES MANAGEMENT
Coursera
Virtual01.2024
CERTIFICATION IN PROJECT MANAGEMENT -
TECHNICAL INSTITUTE OF AMERICA
03.2022
MASTER'S DEGREE PROGRAM IN EDUCATION AND CHILD DEVELOPMENT -
ANTIOCH NEW ENGLAND GRADUATE SCHOOL
08.2002
BACHELOR OF ARTS (B.A.) IN WRITING -
UNIVERSITY OF COLORADO DENVER
12.1994
Skills
- Familiar with several databases
- Outlook, Microsoft, Excel, Power Point, Teams, Quickbooks, Frontline
- Scheduling Software
- Client Service
Certification
- Project Manager Professional Certificate
- Behavior Health Professional
Timeline
BEHAVIOR HEALTH PROFESSIONAL - SPECIAL EDUCATION
BIDDEFORD-SACO-DAYTON SCHOOLS DISTRICT
09.2022 - Current
HOUSING STABILITY MANAGER
THE OPPORTUNITY ALLIANCE
03.2021 - 12.2021
EMERGENCY RENT ASSISTANCE SPECIALIST
THE OPPORTUNITY ALLIANCE
03.2021 - 06.2021
CLASS TEACHER/INTERN COORDINATOR (INTL)
ST. PAUL'S STEINER SCHOOL
06.2014 - 07.2017
FOUNDER/EDITOR/PROJECT COORDINATOR/
WHITE LION PRESS
01.2012 - Current
Associate of Arts - HUMAN RESOURCES BENEFITS SPECIALIST
HRCI
HRCI ASSOCIATE - HUMAN RESOURCES MANAGEMENT
Coursera
CERTIFICATION IN PROJECT MANAGEMENT -
TECHNICAL INSTITUTE OF AMERICA
MASTER'S DEGREE PROGRAM IN EDUCATION AND CHILD DEVELOPMENT -
ANTIOCH NEW ENGLAND GRADUATE SCHOOL
BACHELOR OF ARTS (B.A.) IN WRITING -
UNIVERSITY OF COLORADO DENVER
- Project Manager Professional Certificate
- Behavior Health Professional
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