Cara Reese
Beaumont,CA
Summary
Specialist bringing 17 years of billing and collections experience. Eager to take on a new role with long-term growth and advancement potential. Dynamic problem solver with first-rate skills in building relationships and resolving problems.
Overview
26
26
years of professional experience
Work History
Collections
CMRE Financial Services/Meduit
01.2006 - Current
- Responsible for collecting on past due Medical Bills and making payment arrangements for over 1000+ accounts per week
- Exceeded required goal of $85,000+
- Negotiation and compassion are required with every client
- Clerical and heavy phones are essential.
- Counseled debtors on payment options and arranged installment agreements
- Used skip tracing and other techniques to locate debtors
Marketing - All Orange County
Buffets, Inc.
01.1998 - 01.2006
- Responsible for all Marketing and public relations within the local community, to enhance business opportunities in support of corporate goals and objectives.
Education
Certified Healthcare Collector/Biller/Coder Program -
American Career College
Anaheim, CA01.2006
Associate Arts DEGREE -
Cypress College
Cypress, CA01.2000
Skills
- Medical Billing (Medisoft, ICD-9 coding, EOBs), Health & Dental Claims Examining, HIPPA laws, Chart Tracking (Docuware), set-up EFTs
- Experience with the following: Medi-cal, medicare, private insurance, HMO/PPO
- Write & negotiate settlements with the following: debtors, attorneys, and Insurance companies, including Worker's Compensation Insurance (EAMS)
- Ability to prepare and send liens to the following: Attorney's offices and Worker's Compensation Insurance
- Collections for hospitals and doctors all over the USA (Accurint, Merlin, My Credit Screener, FDCPA laws)
- Experience in follow-up on accounts that insurance is not paying, review for possible lawsuit
- Expert at problem-solving, resolution, and getting payments processed or arrangements on Customer Accounts
- Excellent results with closing calls
- Typing: 80wpm, 10-key by touch, alpha-numeric filing Microsoft Office Suite proficient, working knowledge of Collect One system
- Call Center Experience
- FDCPA Compliance
- Account Investigation
- Negotiation and Resolution
Timeline
Collections
CMRE Financial Services/Meduit
01.2006 - Current
Marketing - All Orange County
Buffets, Inc.
01.1998 - 01.2006
Certified Healthcare Collector/Biller/Coder Program -
American Career College
Associate Arts DEGREE -
Cypress College
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