Cara Reynolds
Wilmington,NC
Summary
Electrical Systems Technology graduate with hands-on HVAC, IT, and technical service experience across residential and commercial settings. Handles diagnostics, leak detection, refrigerant recovery, smart thermostat setup, network configuration, and equipment repairs while supporting customer communication and reliable day-to-day operations.
Overview
1
1
Certification
16
16
years of professional experience
Work History
Owner, Designer & Maker
The Honey Flow
Wilmington, NC
2023.01 - Current
- Designs and creates eco-friendly jewelry, functional art, and fine art for retail sale at City Market and online, promoting sustainable practices.
- Directs daily operations for honey production and retail at a local honey business.
- Oversees honey extraction, bottling, labeling, and product packaging workflows.
- Executes beekeeping practices for hive maintenance and health, hive care, and seasonal colony inspections.
- Oversees operations of a homestead-based business selling local, raw, unfiltered honey.
Owner, IT Engineer
Geek Girl
NYC, NY/Wilmington, NC
2011.01 - Current
- Delivers expert IT consulting services, designing custom computer builds, optimizing network architecture, and performing system tune-ups and repairs to meet client needs.
- Troubleshoots and supports Windows, Linux, and Apple operating systems, ensuring reliable performance and user satisfaction.
- Manages Geek Girl operations to enhance service delivery and improve client satisfaction., branding, and daily business decisions.
- Coordinates customer communications across multiple channels to maintain engagement and support customer needs. through email, phone, and social media.
- Designs service offerings that align with client needs to improve service relevance and effectiveness. aligned with Geek Girl client needs.
HVAC Service Apprentice
Miller Heating and Air Services
2025.10 - 2026.10
- Diagnosed, repaired, and maintained commercial and residential HVAC systems, including heat pumps, gas furnaces, compressors, and electrical components.
- Executed installations of combo, split, and mini-split units with code-compliant ductwork and wiring to ensure optimal system performance.
- Performed preventative maintenance, system flushes, leak detection, and EPA-compliant refrigerant recovery using manifold gauges and nitrogen.
- Serviced commercial refrigeration equipment, ice machines, and water filtration systems for diverse commercial venues.
- Acted as lead technician for smart technologies, configuring cloud-connected air handlers and smart thermostats.
- Educated clients on technical diagnostics and repair recommendations to enhance understanding and satisfaction with HVAC services.
- Worked up to 100-hour weeks in extreme environments, including roofs, attics, and tight crawlspaces, demonstrating commitment to service delivery.
Co-Owner, Designer & Maker
Mushpa + Mensa
NYC, NY/Wilmington, NC
2013.01 - 2023.01
- Directed creative strategy for Mushpa + Mensa client projects and brand direction.
- Managed daily operations for Mushpa + Mensa across scheduling, planning, and delivery.
- Oversaw client relationships and gathered project requirements for Mushpa + Mensa services.
- Engineered and custom-built mobile art boutique from a used bread truck into a solar-powered retail space, enhancing sustainability and artistic outreach.
- Coordinated logistics for travel and sales at art and music festivals along the East Coast, ensuring seamless operations and increased brand visibility.
Education
Electrical Systems Technology
Cape Fear Community College
Wilmington, NC2024-01
Skills
- HVAC & Refrigeration: System Diagnostics & Maintenance, Combo/Split & Mini-Split Installation, Ductwork, Refrigerant Recovery & Disposal, Oxy-Acetylene Brazing, Nitrogen Leak Detection, Dehumidifiers, Commercial Ice Machines & Water Filtration
- Smart Technology: Smart Thermostats, Communicating HVAC Systems, Cloud-Connected Air Handlers, Innovation Research
- Electrical: Electrical Systems, Schematics, Residential/Commercial/Industrial Wiring, NEC Standards, PLC Programming
- IT & Systems: Custom PC Builds, System Repair & Optimization, Network Configuration, Hardware Troubleshooting
Personal Information
Driving License: Valid North Carolina Driver's License
Certification
OSHA 30-Hour General Industry Safety License (#18-900510528), Forklift Operator Permit, Valid North Carolina Driver's License
Timeline
HVAC Service Apprentice
Miller Heating and Air Services
2025.10 - 2026.10
Owner, Designer & Maker
The Honey Flow
2023.01 - Current
Co-Owner, Designer & Maker
Mushpa + Mensa
2013.01 - 2023.01
Owner, IT Engineer
Geek Girl
2011.01 - Current
Electrical Systems Technology
Cape Fear Community College