Summary
Overview
Work History
Education
Skills
Certification
Member, Texas Association of Pupil Transportation
References
Timeline
Generic

Cara Rucker

Tomball,TX

Summary

Results-driven Safety Specialist and former General Manager at Petco Animal Supplies, adept at enhancing safety protocols and training programs. Highly organized with strong communication skills, I successfully developed training materials and improved employee performance, ensuring compliance with safety regulations and fostering a culture of excellence. Proficient in MS Office and Excel for effective reporting.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Safety Specialist /Bus Driver Training Instructor

Tomball ISD
Tomball, TX
07.2023 - Current
  • Trained new employees in proper safety procedures to minimize accidents with proper behaviors.
  • Conducted safety training meetings to increase employee safety awareness.
  • Developed and created materials for new employee training orientations.
  • Maintained accurate records of student progress throughout the training program.
  • Assisted in the development and implementation of a bus driver training program.
  • Scheduled driving tests with local licensing agencies for successful completion of the program.
  • Observed student drivers while they operated buses to identify areas of improvement or safety concerns.
  • Instructed students in defensive driving techniques, traffic laws, vehicle operations, passenger assistance and emergency response procedures.
  • Communicated regularly with supervisors regarding ongoing training activities.
  • Ensured that all students have met the required qualifications before being certified as a bus driver.

School Bus Driver

Tomball ISD
Tomball, TX
11.2021 - Current
  • Monitored student behavior on the bus and enforced rules consistently.
  • Managed time efficiently so that routes are completed within allotted timespan.
  • Communicated effectively with parents regarding student transportation issues.
  • Ensured safety of students by following all traffic laws and regulations.
  • Responded quickly in emergency situations by taking appropriate actions.
  • Promoted good public relations by responding courteously to inquiries from parents or members of the community.
  • Attended staff meetings and training sessions regularly for professional development purposes.
  • Assisted in maintaining accurate records of attendance, mileage, and other data related to routes.
  • Tallied student count, mileage and fuel usage reports, forwarding to immediate supervisor for documentation purposes.

General Manager

Petco Animal Supplies, inc.
12.2009 - 07.2011
  • Conducted regular meetings with senior management team to review progress against established objectives.
  • Ensured compliance with applicable laws, regulations and industry standards pertaining to operations management.
  • Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Supervised employees through planning, assignments, and direction.
  • Recruited, interviewed and hired qualified staff for open positions.
  • Created schedules and monitored payroll to remain within budget.
  • Tracked monthly sales to generate reports for business development planning.
  • Conducted employee evaluations to provide adequate feedback and recognize quality performance.
  • Delivered exceptional client experiences through hands-on leadership of associates and managers.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Delegated work to staff, setting priorities and goals.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.

Assistant Store Manager

Petco Animal Supplies, inc.
09.2006 - 12.2009
  • Trained new employees on store policies, procedures and customer service standards.
  • Supervised cash handling processes to ensure accuracy of transactions.
  • Ensured compliance with all safety regulations throughout the store premises.
  • Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Provided training to new employees on company policies and procedures.
  • Provided leadership support during peak business hours by motivating staff members to meet targets.
  • Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
  • Managed day-to-day operations including scheduling shifts, assigning tasks.

Lead Associate, Manager on Duty

Petco Animal Supplies, inc.
11.2002 - 09.2006
  • Developed and maintained a strong customer service focus to ensure client satisfaction.
  • Ensured compliance with all safety regulations throughout the store premises.
  • Monitored team performance to ensure goals were met or exceeded on a consistent basis.
  • Performed regular audits of merchandise displays in order to maintain visual appeal throughout the facility.
  • Maintained accurate records of inventory levels using POS system software applications.
  • Reviewed weekly reports from department heads regarding progress towards meeting established goals.
  • Received shipments by comparing merchandise to invoices and reporting discrepancies or damage to managers.

Education

Some College (No Degree) - Bachelor of Fine Arts

University Of Houston

Some College (No Degree) - Associate of Accounting

American Public University

Skills

  • Highly organized
  • Detail-oriented
  • Time management
  • Effective communication
  • Conflict resolution
  • Critical thinking
  • Multi-tasking
  • Public speaking
  • Records/files maintenance
  • Evaluations and reporting

Certification

  • TEEX (Texas A&M Engineering Extension Services) Certified Driver Instructor
  • Texas DPS School Bus Safety Certification
  • AHA (American Heart Association) CPR and AED Certification

Member, Texas Association of Pupil Transportation

  • Active on-going professional development

References

References available upon request.

Timeline

Safety Specialist /Bus Driver Training Instructor

Tomball ISD
07.2023 - Current

School Bus Driver

Tomball ISD
11.2021 - Current

General Manager

Petco Animal Supplies, inc.
12.2009 - 07.2011

Assistant Store Manager

Petco Animal Supplies, inc.
09.2006 - 12.2009

Lead Associate, Manager on Duty

Petco Animal Supplies, inc.
11.2002 - 09.2006

Some College (No Degree) - Bachelor of Fine Arts

University Of Houston

Some College (No Degree) - Associate of Accounting

American Public University

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