Cara Spiger
Summary
Successful Owner/Operator with expertise in the tax and related industry and insights on competitors and clientele. Dedicated leader maintains professional relationships and negotiates beneficial deals.
Overview
21
21
years of professional experience
Work History
Owner/Operator
Alternative Tax
01.2022 - Current
- Managed day-to-day business operations.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Assessed income and expenses and adapted plans to improve profit levels.
- Consulted with customers to assess needs and propose optimal solutions.
- Developed business plan, processes and procedures to provide superior [Product or Service] to customers.
- Trained and motivated employees to perform daily business functions.
Owner/Operator
Liberty Tax Service
01.2019 - 01.2022
- Fostered strong professional network and partnership building skills to connect with quality leads.
- Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Maintained consistent work levels by establishing large customer base and continuous pipeline of deliveries.
- Prepared annual budgets with controls to prevent overages.
- Trained and motivated employees to perform daily business functions.
Assistant Manager of Operations
Liberty Tax
01.2009 - 01.2019
- Taught employees how to collaborate on daily job tasks and achieve service targets.
- Coordinated with General Manager in different operational issues and promotional activities.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Spearheaded daily staff meetings to identify improvement strategies, discuss policy updates, and facilitate open communication.
- Enhanced employee management by developing schedules, tracking time, and administering payroll.
- Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.
Paraeducator, Special Education
Daystar Foundation
01.2009 - 06.2009
- Assisted teachers and worked individually with students with special needs, helping each navigate education system.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Documented behaviors, implemented interventions and treatment results.
- Collaborated with teachers to help with classroom and workload management.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
Lead Teacher
Buonora Child Development Center
09.2002 - 01.2009
- Planned and implemented different daily activities to enhance overall development and growth of every student.
- Communicated frequently with parents about student growth and progress, recommending at-home reinforcement to support struggling students.
- Maintained patience and level-headedness in diverse situations to support student development and personal growth.
- Conferred with parents about student progress to boost family involvement and enhance student support.
- Organized rooms in line with current educational thinking to maximize educational opportunities for students.
- Designed lesson plans for teaching staff and worked closely with administration for compliance with state curricula.
Education
Associate of Arts - Early Childhood Education
Antelope Valley College
Lancaster, CA09.2015
Skills
- Financial Planning
- Budget Development
- Payroll Processing
- Staffing
- Human Resource Management
Timeline
Owner/Operator
Alternative Tax
01.2022 - Current
Owner/Operator
Liberty Tax Service
01.2019 - 01.2022
Assistant Manager of Operations
Liberty Tax
01.2009 - 01.2019
Paraeducator, Special Education
Daystar Foundation
01.2009 - 06.2009
Lead Teacher
Buonora Child Development Center
09.2002 - 01.2009
Associate of Arts - Early Childhood Education
Antelope Valley College
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