Cara Srodulski
Atlanta,GA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Superior customer service, great team player and use my talents to help an organization to achieve its goals.
Overview
9
9
years of professional experience
Work History
Acting Branch Operations Coordinator
Wells Fargo Bank
Peachtree City, GA
01.2020 - Current
- Process standard/complex customer transactions
- Balance daily cash drawer and branch vault
- Support Branch Manager and Branch Operations Manager in coordinating schedules, training new tellers, and assisting with back office projects and job duties
- Stage Director/Lobby Engagement
- Opening and closing the branch
- Provide superior customer service
- Accountable for staying up-to-date on all polices, procedures, and processes
- Engage customers in meaningful conversations regarding their financial needs, goals, and identifying referral opportunities for platform bankers
Salon Manager/ Coordinator
Studio B Hair Gallery
Chester, VA
03.2017 - 07.2018
- Cash handling and credit card processing
- Balanced end-of-day reports and prepared bank deposits
- HR functions
- Interfaced with vendors
- Maintained social media
- Created/Updated employee handbook and policy and procedures manual
- Managed daily salon operations, including scheduling appointments, customer service, maintained inventory, and staff management.
Customer Service Representative
State Farm
Chester, VA
01.2015 - 02.2017
- Engaged in conversation with customers to understand needs, resolve issues, and maintenance on all policies as needed
- Arranged appointments with the agent
- Collected deposits or payments and arranged for billing.
- Performed administrative tasks such as filing paperwork, updating databases, generating reports and preparing bank deposit
Education
Associates Degree - Liberal Arts -
Miami-Dade Community College
01.1982
Skills
- Excels in Team Leadership
- Superior Customer Service
- Risk Mitigation
- Coaching and Mentoring
- Team Supervision
- Multi-Tasking Ability
- Attention to Detail
- Cash Handling
- Excellent Communication Skills
- Staff Training and Supervision
- Conflict Resolution
- Banking
References
- Tammy Carpenter, 3711 Woodpark Dr., Jamestown, NC, 27282, 336-432-6886, tccarpenter0905@gmail.com
- Jyoti Patel, 703 Crossings W, Peachtree City, GA, 30269, 804-460-2425, jyoti.patel@wellsfargo.com
- Sherry Shapley, 703 Crossings W, Peachtree City, GA, 30269, 804-460-2410, Sherry.shapley@wellsfargo.com
- Bethany Yuracheck, 12128 Branders Creek Drive, Chester, VA, 23831, 804-295-5245, studiobforme@gmail.com
Timeline
Acting Branch Operations Coordinator
Wells Fargo Bank
01.2020 - Current
Salon Manager/ Coordinator
Studio B Hair Gallery
03.2017 - 07.2018
Customer Service Representative
State Farm
01.2015 - 02.2017
Associates Degree - Liberal Arts -
Miami-Dade Community College
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