Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Cara Tortoriello

Los Angeles,CA

Summary

Dynamic Administrative Aide with proven expertise at Ben Amun Co. in optimizing order processing and enhancing customer service. Skilled in QuickBooks and data entry, I excel at managing calendars and ensuring seamless communication. Recognized for my ability to streamline operations and deliver accurate reports, I am committed to driving efficiency and excellence.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Administrative Aide

Ben Amun Co.
New York City , NY
08.2024 - Current
  • Processed large daily jewelry orders efficiently to meet customer demand. Provided estimates and invoices to clients.
  • Managed calendars by scheduling deadlines and follow-ups for timely task execution.
  • Received incoming calls, addressed inquiries from clients, and directed calls appropriately.
  • Created spreadsheets for effective tracking of orders and customer interactions.
  • Compiled data, generated reports, and entered information into databases accurately.
  • Assisted with basic accounting functions using QuickBooks by reconciling the company credit card, petty cash, and expense reports.

Administrative Aide

New York University - School of Professional Studies
New York, NY
04.2023 - 08.2024
  • Prepared expense reports according to NYU company guidelines.
  • Scanned documents into digital format for storage or archiving purposes.
  • Scheduled appointments, travel arrangements, meetings, events, and conferences as necessary.
  • Edited documents for grammar accuracy prior to submission.
  • Received incoming calls, responded to inquiries from customers or clients, and directed calls accordingly.
  • Ordered office supplies when inventory was low.
  • Greeted visitors professionally upon arrival at the office.
  • Coordinated and scheduled meetings, including room reservations, catering, and technical setup, for seamless execution.
  • Managed calendars, including scheduling of deadlines and follow-ups for the Dean of NYU School of Professional Studies.

Administrative Aide

Tend Dental
New York, NY
08.2020 - 04.2023
  • Maintained accurate records of patient treatment plans, medical histories, and financial transactions.
  • Provided support with front office duties such as photocopying documents or scanning files.
  • Greeted patients, provided them with necessary paperwork, and verified insurance information.
  • Organized patient charts prior to each appointment in order to save time during check-in process.
  • Answered incoming calls, scheduled appointments, and confirmed patient visits.
  • Collected payments from patients in accordance with established policies and procedures.
  • Verified patient's eligibility for benefits under various insurance plans.
  • Scheduled and confirmed patient appointments and consultations.
  • Transmitted medical records and other correspondence by mail, e-mail, or fax.

Education

Bachelor of Science - Environmental Design

NYU Gallatin School of Individualized Study
01.2020

Skills

  • Data entry
  • QuickBooks accounting
  • Order processing
  • Calendar management
  • Customer service
  • Python programming
  • Microsoft Excel
  • Statement review
  • Communication skills
  • Professional email etiquette
  • Copywriting
  • SEO optimization
  • Editing and proofreading
  • Transcription

Certification

  • CPR

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Administrative Aide

Ben Amun Co.
08.2024 - Current

Administrative Aide

New York University - School of Professional Studies
04.2023 - 08.2024

Administrative Aide

Tend Dental
08.2020 - 04.2023

Bachelor of Science - Environmental Design

NYU Gallatin School of Individualized Study

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