Cara Waite
Lakeview,MI
Summary
Accomplished Regional Pharmacist with a proven track record at Rite Aid Pharmacy, excelling in patient education, immunizations promotion, and medication therapy management. Leveraged customer service and communication skills to enhance patient care and adherence. Spearheaded quality improvement strategies, achieving significant advancements in patient outcomes through effective team collaboration and continuous professional development.
Overview
24
24
years of professional experience
4
4
Certifications
Work History
Regional Pharmacist
Rite Aid Pharmacy
03.2018 - Current
- Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
- Developed strong relationships with healthcare providers to optimize patient care and medication adherence.
- Reviewed prescription to confirm appropriate selection of drug, dose and check for interactions with other medications.
- Interpreted prescription orders, dispensed medications, and counseled patients on drugs.
- Educated patients about possible drug interactions and gave special administration instructions.
- Collaborated with pharmacy team members to develop and implement strategies for continuous improvement in quality of care.
- Complied with pharmacy regulations to increase quality of health care and inhibit criminal abuse of drugs.
- Educated patients on medication, tools and equipment to promote patient-centered care and increase adherence to treatment.
- Helped patients overcome vaccine hesitancy by providing facts about efficacy and safety data.
- Improved patient outcomes by providing comprehensive medication therapy management and counseling.
- Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.
- Conducted regular audits of the pharmacy''s controlled substances inventory, ensuring accurate record-keeping and preventing diversion or theft.
- Conducted thorough drug utilization reviews to identify potential drug interactions or contraindications, ensuring patient safety.
- Maintained up-to-date knowledge on emerging pharmaceutical trends by attending conferences and completing continuing education courses.
Pharmacy Manager
Rite Aid Pharmacy
11.2005 - 03.2018
- Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
- Monitored and managed pharmacy staff performance to maximize productivity and customer satisfaction.
- Led a high-performing team of pharmacists and technicians to deliver exceptional patient care and service.
- Trained pharmacy interns and newly hired pharmacy technicians.
- Addressed customer complaints professionally and efficiently by conducting root-cause analysis investigations to resolve issues effectively.
- Managed budgetary responsibilities, controlling expenses to optimize profitability without compromising quality of care.
- Played an active role in the hiring process, identifying top talent that contributed to the team''s success in providing outstanding pharmaceutical care services.
- Supported employee growth and development by providing regular performance feedback, mentoring opportunities, and career advancement resources.
Staff Pharmacist
Rite Aid Pharmacy
05.2003 - 11.2005
- Effectively resolved insurance rejections and other billing issues.
- Checked prescriptions for appropriate dosage, drug interactions, allergies and contra-indications before dispensing medications.
- Supported clinical services such as immunizations administration, leading to increased accessibility for patients in need.
- Provided medication therapy management to patients using Outcomes and Mirixa.
- Provided comprehensive staff support during peak hours, effectively managing increased workload without compromising quality of service or patient safety.
- Enhanced patient care by providing accurate medication dispensing and thorough counseling on drug interactions.
Pharmacy Intern
Rite Aid Pharmacy
05.2000 - 05.2003
- Expanded knowledge of various medication classes through continuous learning from experienced pharmacists and attending relevant training sessions.
- Provided friendly customer service at drop-off and pick-up counters.
- Developed strong relationships with healthcare providers by effectively communicating about prescription-related matters and collaborating on patient care plans when necessary.
- Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
Education
Doctor Of Pharmacy - Pharmacy
05.2003
Skills
- Customer Service and Communication Skills
- Prescription Verification
- Drug Inventory Management
- Medication Dispensing
- Patient education and counseling
- Immunization Administration
- Medication Therapy Management
- Overseeing technicians
Certification
- Licensed Pharmacist - May 2003 - Current
- APhA Certified Immunizing Pharmacist - April 2011 - Current
- American Red Cross Basic Life Support Certified - October 1996 - Current
- NACDS Community Pharmacy Point of Care Testing Certified - August 2020 - Current
Timeline
Regional Pharmacist - Rite Aid Pharmacy
03.2018 - Current
Pharmacy Manager - Rite Aid Pharmacy
11.2005 - 03.2018
Staff Pharmacist - Rite Aid Pharmacy
05.2003 - 11.2005
Pharmacy Intern - Rite Aid Pharmacy
05.2000 - 05.2003
Ferris State University - Doctor Of Pharmacy, Pharmacy
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