CARA WEBB
Bel Air,MD
Summary
Seasoned Executive Analyst well-versed in strategic planning, business process optimization, and data analysis. Have experience working with cross-functional teams to drive operational efficiency and financial growth. Possess strong analytical thinking and problem-solving skills coupled with a knack for clear communication. Contributed to significant improvements in productivity, profitability, and business processes at previous organizations. Direct and decisive in prioritizing tasks to meet time sensitive deadlines.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Executive Analyst V
USI INSURANCE SERVICES
Hunt Valley, MD
02.2016 - Current
- Responsible for independently analyzing information and creating financial deliverables for large clients with complex, primarily self-funded benefit programs.
- Assist with team leadership, including training, mentoring, and process development.
- Prepare analyses with routine customization. Analyses may include: market review, renewal rate and funding projections and modeling, claims utilization, rate and contribution analysis, IBNR and lag analysis, and multi-year technical claims review with utilization metrics, gaps in care, cost modeling, and benchmarking.
- Level 2 IBNR reviewer, CED claims software super user, and 3D Verisk software super user.
- Develop alternative strategies, plan modeling, and cost reduction opportunities.
- Perform technical analysis of group insurance contracts and financial arrangements.
- Analyze experience and claims utilization data for financial and plan usage conclusions. Includes identifying trends and relationships of experience to renewal rating. Suggest renewal activities based on findings from experience data.
- Provide guidance and support to analysts on financial and utilization data analysis.
- Regularly use and act as subject matter expert and trainer of analytical tools. Includes USI 3D, USI Clear Options Rx, and actuarial tool
Account Manager
HEALTHCARE STRATEGIES
Columbia, MD
01.2014 - 01.2016
- Responsible for the overall facilitation and operation management of implementations and delivery of programs and services for clients
- Managed and retained existing business and identify opportunity to grow accounts through cross-selling and organic growth
- Provided expertise regarding plan provisions, terminology, and claims processing procedures
- Utilized benchmark and interpretation of management reports to develop client strategies for changes in plan design and/or enhanced use of access to internal medical management programs
Program Manager-Employee Health and Wellness
ERICKSON LIVING MANAGEMENT
Baltimore, MD
01.2010 - 01.2014
- Evaluated and condensed data from databases such as: Hyperion, JDEdwards, EHMG Management and Kelly & Associates to design and maintain a live dashboard for Employee Health and Wellness Centers
- Analyzed past data, utilization of services, industry and national health outcomes to determine trends as well as clinical and financial outcomes of return on investment (ROI)
- Developed and prepared the annual Employee Health and Wellness Center budget for 15 practices with a budget value of $3 million dollars
- Created and managed project plans for new and existing centers
Account Manager-Revenue Cycle
MCKESSON CORPORATION
Columbia, MD
01.2008 - 01.2010
- Ensured timely and effective communication occurred between stakeholders by serving as liaison between operations, implementation and the customer
- Fostered quality service by designing customized reports to meet clients' requests
- Facilitated presentations of monthly financials and provided additional support services as called for
- Coordinated requests from customers for additional software solutions
Pharmacy Technician III
Target
Columbia, MD
11.1996 - 05.2006
- Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Supervised a staff of 6 pharmacy technicians to include scheduling, performance reviews and mentoring.
- Provided customer service to patients by answering questions about medications and health-related topics.
- Assisted pharmacists in compounding sterile products according to state regulations.
- Managed filing of prescriptions, both electronically and manually.
- Ordered drugs from wholesalers as needed and maintained records of incoming shipments.
- Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
- Collaborated with other healthcare professionals such as nurses or physicians regarding drug therapies or treatments for patients.
Education
Bachelor of Art - Health Administration & Policy
UNIVERSITY OF MARYLAND
Catonsville, MDAssociates Degree - Elementary Education
HOWARD COMMUNITY COLLEGE
Columbia, MDSkills
- Underwriting
- Analytics
- Revenue Cycle Management
- Program Management
- Account Management
- Data Analytics
- Analytical Thinking
- Teamwork and Collaboration
Certification
MARYLAND LIFE AND HEALTH PRODUCER, ACTIVE
Timeline
Executive Analyst V
USI INSURANCE SERVICES
02.2016 - Current
Account Manager
HEALTHCARE STRATEGIES
01.2014 - 01.2016
Program Manager-Employee Health and Wellness
ERICKSON LIVING MANAGEMENT
01.2010 - 01.2014
Account Manager-Revenue Cycle
MCKESSON CORPORATION
01.2008 - 01.2010
Pharmacy Technician III
Target
11.1996 - 05.2006
Bachelor of Art - Health Administration & Policy
UNIVERSITY OF MARYLAND
Associates Degree - Elementary Education
HOWARD COMMUNITY COLLEGE
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