Summary
Overview
Work History
Education
Skills
Timeline
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Carah Bruce

Woodstock,CT

Summary

Proven hospitality professional with a track record of enhancing guest experiences at Lord Thompson Manor through exceptional customer service and strong multitasking abilities. Adept at fostering teamwork and managing high-pressure situations with composure. Demonstrates hospitality service expertise and a team player attitude, consistently receiving positive client feedback for dedication and performance.

Overview

2
2
years of professional experience

Work History

Wedding Server

Lord Thompson Manor
06.2024 - Current
  • Enhanced guest experience by providing attentive service and anticipating their needs during wedding events.
  • Displayed excellent multitasking skills while balancing various responsibilities during high-pressure wedding events.
  • Ensured timely setup of weddings by collaborating closely with event coordinators and other staff members.
  • Demonstrated adaptability and quick thinking when faced with unexpected challenges, ensuring minimal disruption to the event schedule.
  • Fostered an atmosphere of teamwork among colleagues by maintaining open communication and offering assistance whenever needed.
  • Provided personalized assistance to guests, including serving plated meals and refilling beverages as needed for optimal satisfaction.
  • Received positive feedback from clients due to exceptional attention to detail and dedication to making their day unforgettable.
  • Guaranteed seamless food service by coordinating with kitchen staff on meal timing and special dietary requirements.
  • Managed unexpected situations calmly and professionally, maintaining a positive atmosphere for both guests and fellow staff members.

Front of House Server

Sweet Evalina's/Woodstock Trading Post
07.2022 - Current
  • Contributed to team efficiency by promptly clearing tables and resetting them for incoming guests.
  • Persevered during peak hours while remaining courteous towards customers despite time constraints and high-pressure situations.
  • Maintained a clean and inviting dining area, contributing to a pleasant atmosphere for guests.
  • Supported overall restaurant operations by assisting with opening or closing duties as needed.
  • Displayed excellent interpersonal skills when interacting with diverse clientele on a daily basis.
  • Skillfully balanced multiple tasks during high-volume shifts, maintaining composure under pressure.
  • Exhibited strong multitasking abilities by simultaneously managing phone orders, dine-in customers, and take-out pickups.
  • Developed rapport with regular customers by remembering preferences and providing personalized touches in service.

Education

Bachelor of Science - Psychology

Springfield College
Springfield, MA
05.2026

High School Diploma -

Woodstock Academy
Woodstock, CT
05.2023

Skills

  • Strong multitasking
  • Team player attitude
  • Reliable and punctual
  • Exceptional customer service
  • Adaptable to change
  • Flexible schedule availability
  • Professional Appearance
  • Customer Service
  • Time Management
  • Punctual and Reliable
  • Clear Communication
  • Hospitality service expertise

Timeline

Wedding Server

Lord Thompson Manor
06.2024 - Current

Front of House Server

Sweet Evalina's/Woodstock Trading Post
07.2022 - Current

Bachelor of Science - Psychology

Springfield College

High School Diploma -

Woodstock Academy

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Carah Bruce